
2017
No Description Added
214
0
Pinned posts
No conversations found!
Re: Brand New (unhappy) Uverse Customer
Hey tech support do you realize what you just typed to her to fix it is foreign no pun intended the average consumer would believe that that was not in our native languageI wonder where you might be from speak English writing wish get her some help
Questions
44
0
0
0
Re: Brand New (unhappy) Uverse Customer
Hey tech support do you realize what you just typed to her to fix it is foreign no pun intended the average consumer would believe that that was not in our native languageI wonder where you might be from speak English writing wish get her some help
Questions
46
0
0
0
Re: Brand New (unhappy) Uverse Customer
Beware sounds like they're playing the blame game there's lots of class 101 for that and that I'm sorry that's all you're going to
Questions
45
0
0
0
9Re: Brand New (unhappy) Uverse Customer
Yes you are absolutely . As I'm typing this AT&T is trying to boot me out of here but I have copies I've just begun sorry for the typos I was going to try and fix it they're not giving me time. They do not have technical support. What they do offer are viruses that take over your system. Absolutely
Questions
46
0
0
0
Re: Brand New (unhappy) Uverse Customer
Yes you are absolutely . As I'm typing this AT&T is trying to boot me out of here but I have copies I've just begun sorry for the typos I was going to try and fix it they're not giving me time. They do not have technical support. What they do offer are viruses that take over your system. Absolutely
Questions
49
0
0
0
Re: Brand New (unhappy) Uverse Customer
Not only is that true it also give you malicious people who access all your devices
Questions
2
0
0
0
Re: I'm Just trying to PAY MY BILL !!!!!!!!!!!!!!!!!!!!!!!!!!!
Hello @Mom2Bry I'm very sorry you're issue hasn't been resolved yet. I just checked and I see that ATTU-verseCare sent you another message today. Please make sure to log back into the Forums to reply to their private message, they will need to schedule some time with you when someone can call you to
Questions
13
0
0
0
Re: Account Credit for 4 days of service
I took your advice and called DirectTVs customer service. After being on hold for 35 minutes, I was, for some reason, switched over to billing, and then the games began. Nothing was solved within a 55 minute time period. I was patient, calm, and non-demanding, just as you'd suggested. And after 1 ho
Questions
30
0
0
0
Being mistreated
I called Technical support at9.07 am this morning. The lady was rude,unfriendly, negative, mean,disrespectful, seemed to have no knowledge in anything. She screamed at me and did not give me any useful information.Repeated 3 times that she would send a technician, because they don't want to be bothe
Questions
13
0
0
0
Re: Is direct TV going to replace uverse
I have had Uverse TV for many years with each month my bill increasing drastically only to have the bill reduced again. This happens to me and my family each month. They get the bill down to $120-130 with all the discounts and then they send me the bill for $178 again. It takes hours out of my mo
Questions
13
0
0
0
Be the first to reply
(Edited per community guidelines) (Edited per community guidelines) wow fix this please
I know how to beat the edit.cant blocked me lol (Edited per community guidelines) (Edited per community guidelines) Fu cK .BiT Ch .not cool .
Questions
• Clubhouse
8
0
0
Password Insanity
I was just told by a chat agent there is nothing they can do to reset my password for the email I’ve had for 10 or 13 years (I lost count). This is absolute insanity. I just switched over to AT&T. Originally when I set up my phone plan and switch off of my parents’ plan, I provided the
Questions
7
0
0
Request for Carrier Reveal/Visibility on Ipad
Hi, I need the ability to select a different carrier on the ESIM for my iPad Air 4th gen as it's currently requiring me to sign into AT&T when I go to change it. The device is paid off and is not currently tied to any AT&T number. Please let me know what information you need. Thank
Questions
• Wireless
13
0
0
Paid phones being billed
In June bought phones when bill came I paid the 2 phones but for the last 6 months I’m still being billed. Contacted 5 times got a credit but still being billed. ATT
Questions
• Wireless
8
0
0
Move from prepaid to postpaid line on husband’s FirstNet Family acct
Hello, I have a prepaid ATT account. My current phone is done, time to get a new one but I need to keep the #. Ideally would like to switch to a postpaid line on my husbands FirstNet Family acct, and buy a iPhone 12 or 13 mini with installments. How can I accomplish this? The att rep in my loc
Questions
• Wireless
7
0
0
Trending Accepted Solutions
Accepted Solution
Official Solution
Closed
DirecTV cancelling Newsmax
I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
Questions
• TV
7.4K
98
Accepted Solution
Official Solution
I would like to speak to a live person about my account
See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
Questions
• Internet
629
1
0
Accepted Solution
Official Solution
Contract Cancellation Fee - since when?
I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
Questions
• Wireless
251
5
0
Accepted Solution
Official Solution
ATT Damaged by Fiber installation in our subdivision
I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
Questions
• Internet
175
6
0
Accepted Solution
Official Solution
eSIM and using an international SIM in a locked phone
Hello, First time posting to a forum, so thanks in advance for any info. I have a iPhone 12 pro that has 8 more installments (AT&T) until fully paid and able to be unlocked. It has a physical SIM card. My question is if I convert my physical SIM to an eSIM, would I be
Questions
• Wireless
161
2
0
Frequently Asked Questions
We understand how frantic the new year can be. Let us help you set up your new gifts and get you ready for a great 2023!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
Learn how you can get the new iPhone 14, iPhone 14 Plus, iPhone 14 Pro & iPhone 14 Pro Max from AT&T!
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.

Visit the Community How-To.