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Re: What is support or corporate complaint email?

Hi. I have a problem with AT&T and I don't seem to be able to get to the right people or department.Would writing a letter to corporate office help ?Please help

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Re: Executive office contacts

CRC 866-446-4115

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Loyalty program lies and scam

On 02/21/2017 when my contract period was up, I called to cancel and "Charles" from the Loyalty dept. offered me a bundle for $110.00 a month for internet, phone, and tv for 12 months. He quoted the price several times. I then got a bill for $318.00, which I paid, as I thought the bill had gotten co

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BILLING FRAUD

I am looking for people to join me in a class action suit that have been screwed with AT&T billing. I was promised a bundle package and ended up with a 600.00 dollar bill within 2 months time. I have called and tried talking to AT&T with no results. They came out to my home on Jan 4th 2017 to instal

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Re: Is U-verse Going Away

JefferMC wrote:"AT&T doesn't publish official statements of policy on dslreports.com.  AT&T employees sometimes publish internal information on dslreports.com." OK well if AT&T employees are posting internal information on dslreports.com, then they obviously know something that you don't since they

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Re: why???

AT&T - re: HORRIBLE AD - STOP THE SCREAMING!Every five minutes you subject me to screaming guy in shower - MAKE IT STOP!!What's wrong with you? You're torturing me with this ad.It plays on my App for CNBC constantly, also Fox News - 15-20 times per hour.Try it - listen online or by app to CNBC or Fo

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Delete post

- please remove post

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Re: ATT Sucks and So does UVerse!

I HAVE HAD A EVEN WORSE EXPERIENCE FROM NO SHOWS DUE TO STRIKING AND HAVE DISCOVERED FROM AT&T STAFF THAT THEY ARE SELLING AND SOLD ME A PRODUCT  (1GB) THAT THEY ACTUALLY CANNOT EVEN GET CLOSE TO  IN MY AREA. THIS CONSTITUTES FRAUD!- I AM GOING TO BE LOOKING INTO A CLASS ACTION AGAINST THE COMPANY I

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pause close caption what happened thanks michael

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Billing mistake turned off my internet service

I had ATT TV service and Internet. On Jan 2nd of this year i terminated the tv portion and returned the gear. Got a bill from DIRECTV sing thanks your balance is zero at the end of January. Somehow ATT doesn't communicate with the company they own and kept billing me. Now they have suspended my inte

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Desperately Need Uverse Return Address for Gateway Equipment

I simply need a return address and will be happy to pay ship fees. We live 1 hr 30 min from a UPS or FEDEX store.Customer Service has disconnected me, I have tried to ship.This is insane frustration for something that should be simple.If Uverse cannot email me a shipping label? Please give me an A

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 • Internet

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Login info for account

It appears something has gone haywire with my online portal. When I use my email it says there is not account linked to that email. But then if I do a search by phone number and zip code, it's says that the information is incorrect, but I've lived at the same address (and always use it for billing a

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 • Wireless

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Teacher discount

I am the primary account owner for my plan, however, my husband is a teacher. How can we get his 25% discount on the plan?

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 • Wireless

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Sent emails disappeared from my sent folder

My sent emails from 9/14/2020 through 1/7/2023 are suddenly missing from my sent email folder from webmail and my phone app! I have the option selected to save my sent emails in the sent folder.  I know they were all there recently as I do refer back to previously sent emails.  I noticed

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 • Email

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Physical address where AT&T equipment is returned

I need the physical address, I'm filling out a form for USPS to find out where my package is. They want the address. It was not printed on my shipping label I received from AT&T.

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 • Internet

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Receipt of potential scam call said to be ATT Support,

I have received a suspicious phone call wanting me to enter a Customer ID on my computer to see who is attempting to use my att.net account to access porn sites and potentially making purchases under my name. The phone number involved is 509-776-6014 and is supposed to be located in Portland, Oregon

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 • Internet

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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