2017
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Re: Directv.net Email
A lot of subscribers have been locked out of their directv email accounts. Will it take a class action lawsuit to have this matter resolved? I have a lot of important info in my emails and address book. Has anyone contacted an attorney yet? I think its time.
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Re: New Service Pricing Commitment not met
I placed an order for new service online, internet and direct TV, $65 a month, rewards card of $150 to been given after 30 days. I spent along time online to order this package and chatting with Rep Audrey, she was fixing the order because the rewards card offer wasn't showing,. I completed the orde
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Re: Official complaint to corporate offices
How about a class action lawsuit? Contacting an attorney tomorrow. (11/28/17)
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Professionalism
Perhaps you should think about what folks may have going on personally before you cast such judgement on what we should pay attention to as well as consider what was going on with Directv in the interim. I find your email rude, hateful and disrespectful. Maybe you should pay attention to how you com
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Re: Why Is directv unconcerned about customers since att came into play?
Perhaps you should think about what folks may have going on personally before you cast such judgement on what we should pay attention to as well as consider what was going on with Directv in the interim. I find your email rude, hateful and disrespectful. Maybe you should pay attention to how you com
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Re: Executive Escalation
Timeline of my experience with Direct TV Early October - I called to cancel service and was told it was complete, and I would receive a box in the mail to send components back. November 16th - I called Direct TV because I received a bill indicating my service had not been ended and I owed for anoth
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Re: Extenuating Circumstances Couldnt Cancel on Time
You posted in the DTV satellite forum, you need the DirecTV Now forum.
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Refund requested
I signed up for direct TV and I should not have been charged 55$ for the now app, also I was told it was only 10$ when I signed up for it, I want my money back promptly.
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Re: why is your customer service so rude
What does that have to do with him being rude.. Who's running this companyfive year olds. Can anyone comprehend on a adult level... And you wonderwhy so many are leaving ATT... I'll be next your service isn't worth the
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Denied reward card I claimed months ago due to now "being past the 120 days post installation"
So I am angry and disappointed. I switched from Spectrum to AT&T back in July of 2022. Due to a miscommunication from the AT&T branch where I signed up for my service, I was unaware my reward notice was sent via email and not USPS (which went straight into SPAM folder). Shortly aft
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Internet
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Can not get $619.24 credit due to me
In Oct 22 we changed our wireless business account to personal. I had made a payment about the time we converted, 2 days later I got a notice that our personal account bill was due. So they apparently converted by business account to our personal side leaving us with a credit of $619.24 . It is now
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Wireless
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Tree on ATT phone wire on telephone pole
Please don't give me instructions already given on this page. Please have ATT pole repairs or contracted tree trimmers contact me. The tree is in the wires at the back of 408 N Waddill St McKinney, TX 75069. As I have been transferred 4 times and been on the phone for over 2 hours, I will cut th
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Home Phone
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Reward card bait (SCAM)
Hello everyone, I wanted to share my experience with AT&T's reward program and warn you about potential deception. I recently signed up for AT&T's internet service with the promise of $200 reward card, which I was excited about. However, several months went by and I still hadn't receiv
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Internet
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No Service
I live in Katy, TX. In zipcode 77494. In my neighborhood, the service is absolutely awful. Katy is a suburb of Houston, which has an extremely high population. There is no reason why I should not have service in my home. Why is my service nonexistent in my home, but it's just fine when I leave the n
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Wireless
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Trending Accepted Solutions
(329)
Accepted Solution
Official Solution
Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Official Solution
Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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