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2017

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Lied to about free NFL and various agents lied. No resolution after many hours of complaining.

Back in 3/17, we called to cancel Direct TV. Due to price increases. Through conversation and re-evaluation of our 15 year old account with AT&T, agent came with an agreement of: free NFL for year, additional Direct Tv discounts which lowered Direct tv to appx $5 a month. We are currently being inad

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Re: Directv.net Email

A lot of subscribers have been locked out of their directv email accounts. Will it take a class action lawsuit to have this matter resolved? I have a lot of important info in my emails and address book. Has anyone contacted an attorney yet? I think its time.

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Re: New Service Pricing Commitment not met

I placed an order for new service online, internet and direct TV, $65 a month, rewards card of $150 to been given after 30 days. I spent along time online to order this package and chatting with Rep Audrey, she was fixing the order because the rewards card offer wasn't showing,. I completed the orde

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Re: Official complaint to corporate offices

How about a class action lawsuit? Contacting an attorney tomorrow. (11/28/17)

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Professionalism

Perhaps you should think about what folks may have going on personally before you cast such judgement on what we should pay attention to as well as consider what was going on with Directv in the interim. I find your email rude, hateful and disrespectful. Maybe you should pay attention to how you com

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Re: Why Is directv unconcerned about customers since att came into play?

Perhaps you should think about what folks may have going on personally before you cast such judgement on what we should pay attention to as well as consider what was going on with Directv in the interim. I find your email rude, hateful and disrespectful. Maybe you should pay attention to how you com

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Re: Executive Escalation

Timeline of my experience with Direct TV  Early October - I called to cancel service and was told it was complete, and I would receive a box in the mail to send components back. November 16th - I called Direct TV because I received a bill indicating my service had not been ended and I owed for anoth

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Re: Extenuating Circumstances Couldnt Cancel on Time

You posted in the DTV satellite forum, you need the DirecTV Now forum.

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Refund requested

I signed up for direct TV and I should not have been charged 55$ for the now app, also I was told it was only 10$ when I signed up for it, I want my money back promptly.

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Re: why is your customer service so rude

What does that have to do with him being rude.. Who's running this companyfive year olds. Can anyone comprehend on a adult level... And you wonderwhy so many are leaving ATT... I'll be next your service isn't worth the

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Re: Brand new disgruntled customer

I'm sorry sir but your information is incorrect.  If the customer requested NFL Sunday Ticket at the beginning of the sale, and they are within 30 days of beginning service, they can choose to get the proper package that Sunday Ticket comes with, which is Choice or Choice All Included or higher.  Al

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