2016

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NEVER GOT CLAIM LETTER

Judging from the posts I am not the only one taken in.  There was supposed to be a $200 reward card for originally signing up.  It never arrived.  A phone call informed me that it took a couple of months to process.  Anoter call resulted in an apology for no card. Called again and received another a

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Re: Problems with EVERYTHING from Billing Issues to Service Problems

Hi,   We apologize about the issues, but we will be glad to help. If you could provide your account number, a good number to reach you, and a brief description of what is happening, we will be happy to see what can be done to fix this issue.   Thank you, ATTU-verseCare

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Direct tv is not user friendly

It took about 10 seConverted from Uverse to direct tv and its a devastating change.  The recording procedure is extremely complicated. I recorded several tv series that were deleted. I deleted the episode and then i no longer have the series. So I was told to use series manager. Has anyone tried tha

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Why am I'm being charged an early termination fee by DirectTV after they almost doubled their fees?

From December to January, Direct TV almost doubled our monthly charges. When I called, they said that the promotion had expired and that there was nothing they could do. I explained that their fees were too high and that  I would check out other providers. DirectTV did not mention any early terminat

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5 months of U-Verse Never working, paying full price

I suppose my question is to the AT&T company employees who could never help me over the past five months of my service. I moved into a home divided into multiple units in September of 2016. Upon the first day of my internet and U-verse installation, the connection stream lasted around 15 minutes max

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Poor customer service

I recently finished my contract with u verse and I was very frustrated because my bill was constantly fluctuating. So I finally decided to cancel my services because my contact was up. Well I ended up talking to someone who convinced me to stay and switch to direct TV I had the uverse,Internet, and

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CNN has committed a crime; please drop them from your lineup immediately

By blatantly promoting the assassination of President Donald Trump, CNN has crossed the line from irresponsible to criminal.  We hereby request that ATT/UVerse immediately drop CNN from their channel lineup.

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AT&T charging me 771.77 for equipment I returned on June, 28 2015!!! HELP!!!!

I am sure you do not get asked this particular question every day, but he we go. Firstly, I feel like I am getting scammed.I have been trying to confirm the delivery of my devices since June 28, 2015 when I shipped my router, modem, and TV box through NEWGISTICS "smart label" and dropped the equipme

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Why will my DVR usually not record closed captions on SyFy?

Jan 9, 2017  Why will my DVR usually not record closed captions on SyFy?  CCs are always displayed when I watch SyFy real-time but usually not when I watch recordings.I have not had this problem with any other channel that I record, I think.  John

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I WANT TO SEE IN MY PC WINDOWS 10 MY ATT UVERSE ACCOUNT 128993299 EVERYTIME I WANT SEE IT

I WANT TO SEE IN MY PC WINDOWS 10 MY ATT UVERSE ACCOUNT 128993299 EVERYTIME I WANT SEE IT

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(113)
TCL S30 remote code

I have a TCL 50" TV.  I found 2 codes that sort of work, they control the volume and power just fine. But I need to be able to change the tv inputs also with the S30 remote.  Anybody know a code?

Questions

 • TV

5

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I keep on getting times out on websites that havent been load prior to connecting.

Everytime I reconnect to my internet or open up a new website my internet takes like 20 seconds to try and reach the website (normal sites like reddit, roblox, game servers, etc) it times out and gives me the default chrome “err_timed_out”. It also kicks me out of games and as a streamer is just not

Questions

 • Internet

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danielbethke

There is a noisy AT&T underground cable/fiber box near my apartment which a constant high whistling sound 24/7. I presume it's the fan.  What is the solution for this?  I hear it 24/7 on my balcony, even IN my apartment.  It is very irritating.

Questions

 • Digital Life

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Router resets after 25 hours and 10 min

I have been chasing a reboot problem for the past 3 months. The router reboots after 25 hours and +/- 15 min. This is almost like clock work.  I have tried a number of solutions. The most recent was to setup a router behind the ATT modem to validate that I didn't have an excess of equipment hi

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 • Internet

5

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Auto pay was on a different date in December (only)

I am on auto-pay and my payment is usually taken on the 9th of the month. In December it was instead taken on the 20th, then in January went back to the 9th.  Did anything like this happen to anyone else and if so do you know why that occurred?  I have not changed anything on my account i

Questions

 • Wireless

5

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email access

no access to my sbcglobal email for 3 months.   No support from ATT

Questions

 • Email

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Trending Accepted Solutions

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

6.9K

96

Accepted Solution

Official Solution

How can I get to a live agent?

My son has passed away and I am trying to cancel his service. I spent an hour and a half on hold yesterday and another 20 minutes this morning before I had to answer another call. Is there a number for this?

Questions

 • Internet

1.3K

4

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Accepted Solution

Official Solution

Landline no dialtone

We do not have a dialtone at this time. Just started this problem again today.  We had the same problem 2 weeks ago & service man came out & fixed whatever was wrong.

Questions

 • Home Phone

1.2K

12

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Accepted Solution

Official Solution

How to cancel my Internet

I tried to submit online cancel request but I couldn't submit because of this message " We didn't find services available for your request". Can you let me know how to issue by online cancel way?

Questions

 • Internet

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Accepted Solution

Official Solution

I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

526

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