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2016

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545

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NEVER GOT CLAIM LETTER

Judging from the posts I am not the only one taken in.  There was supposed to be a $200 reward card for originally signing up.  It never arrived.  A phone call informed me that it took a couple of months to process.  Anoter call resulted in an apology for no card. Called again and received another a

Questions

15

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Re: Problems with EVERYTHING from Billing Issues to Service Problems

Hi,   We apologize about the issues, but we will be glad to help. If you could provide your account number, a good number to reach you, and a brief description of what is happening, we will be happy to see what can be done to fix this issue.   Thank you, ATTU-verseCare

Questions

26

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Direct tv is not user friendly

It took about 10 seConverted from Uverse to direct tv and its a devastating change.  The recording procedure is extremely complicated. I recorded several tv series that were deleted. I deleted the episode and then i no longer have the series. So I was told to use series manager. Has anyone tried tha

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10

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Why am I'm being charged an early termination fee by DirectTV after they almost doubled their fees?

From December to January, Direct TV almost doubled our monthly charges. When I called, they said that the promotion had expired and that there was nothing they could do. I explained that their fees were too high and that  I would check out other providers. DirectTV did not mention any early terminat

Questions

52

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5 months of U-Verse Never working, paying full price

I suppose my question is to the AT&T company employees who could never help me over the past five months of my service. I moved into a home divided into multiple units in September of 2016. Upon the first day of my internet and U-verse installation, the connection stream lasted around 15 minutes max

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26

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Poor customer service

I recently finished my contract with u verse and I was very frustrated because my bill was constantly fluctuating. So I finally decided to cancel my services because my contact was up. Well I ended up talking to someone who convinced me to stay and switch to direct TV I had the uverse,Internet, and

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13

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CNN has committed a crime; please drop them from your lineup immediately

By blatantly promoting the assassination of President Donald Trump, CNN has crossed the line from irresponsible to criminal.  We hereby request that ATT/UVerse immediately drop CNN from their channel lineup.

Questions

40

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AT&T charging me 771.77 for equipment I returned on June, 28 2015!!! HELP!!!!

I am sure you do not get asked this particular question every day, but he we go. Firstly, I feel like I am getting scammed.I have been trying to confirm the delivery of my devices since June 28, 2015 when I shipped my router, modem, and TV box through NEWGISTICS "smart label" and dropped the equipme

Questions

25

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Why will my DVR usually not record closed captions on SyFy?

Jan 9, 2017  Why will my DVR usually not record closed captions on SyFy?  CCs are always displayed when I watch SyFy real-time but usually not when I watch recordings.I have not had this problem with any other channel that I record, I think.  John

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35

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I WANT TO SEE IN MY PC WINDOWS 10 MY ATT UVERSE ACCOUNT 128993299 EVERYTIME I WANT SEE IT

I WANT TO SEE IN MY PC WINDOWS 10 MY ATT UVERSE ACCOUNT 128993299 EVERYTIME I WANT SEE IT

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28

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Door to door salesmen or techs

I just left a question regarding AT&T Uverse salesmen or techs asking to check devices in private homes. I'm disturbed to learn that AT&T does allow this. In this day and time when crime being comitted by those posing as techs to gain enrty into private homes is increasing in prevalence this shouldn

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8

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Local Channel 12 NBC removed

I am paying for local channels on my DirecTV account and as of January 1st, the local channel 12 (NBC) (WXII) was removed. What alteratives are available until this horrible issue has been resolved?Will Directv provide me acess to channel 392 (NBCe) until my local channel has been reinstated?

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242

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