2016

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Grounding

How close to the electical ground does the dish need to be installed?

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Customer satisfaction

So it seems not only is AT&T a greedy Monopoly but also greedy instigators who designed this crappie website to manipulate and influence then edit what they think is relevant or irrelevant. To steal good ideas from more intelligent Minds than their own because they don't have sense enough to come up

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Re: Is Anyone Having Problems With Customer Service?

That's a shame how you are being treated especially being that you're disabled and spending lots of money with this multibillion-dollar greedy Corporation. It seems att only offers unintelligent suggestions such as hot water with a super soaker in the winter time which would only freeze on your dish

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Re: Customer satisfaction

So what's crazy is I see that they sit back and monitor these conversations as someone has tried to edit what I said calling AT&T and DirecTV Fools. its a true statement what do you mean taylaire this is courteous. is it not courteous for AT&T and DirecTV to continue to send me your stupid propagand

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Re: Force channel change

actually it is sad we have to play this promo game notice the word GAME no one needs to play a game things need to be straight forward just shows you att aren't men of their word they want to play a game but your game with them Can Stop I tell everyone look up Kodi I bet we'll bring them to their kn

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Re: Local Channels

@sbkohl, let us know how that works out for you.   Be sure to include the corporation that owns your NBC station in the suit.  Maybe more suits like this will wake up the FCC/Congress to fix this mess.

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Re: Local Channels

Anyone know how we can get a class action lawsuit against DirecTV and NBC for this?  Maybe FREE uninterrupted service for 5 years for everyone affected?

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Re: DirectvPromise.com

I am a customer service/sales Rep for Comcast in Sacramento area. I service all my own accounts and give personal service to my customers. If you would like to check out what we have to offer, call me. I work for Corporate Comcast in Sacramento and have the best pricing for all Comcast services. My

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Re: genie remote not recognized by receiver

Hey all of a sudden my remote stopped working for my tv Volume I tried to reset it an now it's not working for my reciver , I have a rc73 can u help ? It's no links so I kno it's not the batteries

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Re: Loosing CBS

You have to subscribe to CBS All Access which is a separate service from DirecTV Now.  CBS seems to be playing hardball with streaming contracts and is charging customers of thier app/website $5.99 per month.

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(194)
FirstNet

FirstNet3.8mbps download .18mbps upload Att 41mbps download 26mbps upload Changed to FirstNet today, What is going on here?

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Locked out of my sbcglobal email. Login states "The limit for unsuccessful sign-in attempts has been reached" on first try. Please Help!

Hello, I have been locked out of my sbcgloblal email account. I have had this account for a very long time (~15 years) and a lot of important accounts are connected to this email. This email has been hacked in the past, and the hacker changed my password and security questions. I believe this ha

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not receiving voicemail notificatilns

I’m not receiving Vm notifications on my iphone. When I look at the voicemail screen it also does not show any VM present.  BUT if I call into VM by pressing and holding “1” the vm is there and I can listen to it.  There’s no option in the VM menu to turn notifications on/off. 

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ATT damaged my lawn and sprinker line

I am not a ATT customer. Att is putting fibre in my area. They decided to work in my front yard without bothering to inform me. They digged deep hole and messed up my lawn. They also damaged sprinkler line. I have spend more than 4 hours on hold by calling different numbers but have no clue wh

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What is the email for Address Validation

I recently moved to a new apartment and the old owner has not canceled his internet service, they gave me an email address to validate my address [email scrubbed] But when I send my lease (because I still don't get bills to be able to send as proof) I get this

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Reset clock on Internet Air

The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?

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Trending Accepted Solutions

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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Accepted Solution

Official Solution

High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Official Solution

Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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Accepted Solution

Official Solution

I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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