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2016

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Amazon Fire Stick

I am have a problem with buffering when I am using an Amazon Fire Stick, the video stops ever 10 seconds then starts after more video is downloaded. I am only have the problem with the Fire Stick and only with DirecTV Now. I can watch Netflix, Hulu, or Amazon with no buffering problem. There is not

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Re: Increasing bill

That is interesting to hear! I'd love to join the lawsuit. I'm tired of the hassle and lies.

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Re: DIRECTV bill has been wrong every single month!!!!

This is a complaint to AT&T and Direct TV. I have my two accts linked and pay AT&T for both. 2 months ago I had a free upgrade to the Genie DVRs. They replaced both old boxes that I had. I asked about sending the old boxes back and was told more than once "you do not need to send the old boxes back"

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DirecTV charging accounts 2 months later

This is a complaint to AT&T and Direct TV. I have my two accts linked and pay AT&T for both. 2 months ago I had a free upgrade to the Genie DVRs. They replaced both old boxes that I had. I asked about sending the old boxes back and was told more than once "you do not need to send the old boxes back"

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Re: Directvnow Unusable?

"Meeting the needs of MOST of our customers"?!?  How about getting the servie that you PAY for!  I was told to change my password when I had aleady done so 5 minutes prior to initiating chat.  My screen freezes in the middle of a show, it also logs me out every 2 hours and I have to enter my passwor

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Help!!! iPads/iPhones are not opening nor working for my directv!!!

ipad or iPhones will not connect to Directv... App stays blank.. is app down? I'm in michigan

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Direct TV offered me 2 gift cards for $100.00 each, but now they say I am sorry. You will only get

I called Direct TV to get information on TV service and get their service on 12/01/2016.  A lady name Claudia answered and helped me to begin my service with Direct TV.  She promised that Direct TV will send me two gift cards for $100.00 each, total of $200.00 for choosing Direct TV, to wait 6 to 8

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Re: $300 missing sams card

I signed up with DirecTV on Monday 01/09/2017 with a rep. named Saundra who told me that I would receive a $200 gift card in order to pay Verizon's early termination fee of $250.  Saundra told me to redeem my rewards card after the services were installed at directv.com/reward.  My service was insta

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Re: Directtv now app?

I won't bother. The DIRECTV APP sucks! It crashes, lags, jumps forward. It will not let me pause, FF, or rewind, because then it will crash. It doesn't let me stop a show then go back to the same spot later. It doesn't like AirPlay, (it crashes). They are so far behind! This is frustrating!!!

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Re: Visa Gift Card redeption

Don't even bother dealing with Directv.  Just get in on the class action lawsuit filed by the FTC for false advertising: https://www.consumeraffairs.com/news/ftc-charges-directv-with-false-advertising-over-two-year-contracts-031115.html

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Can't make and receive calls!!!

I cannot make and receive a phone call most of days this week. I don't know what's wrong with my prepaid phone which AT&T gave me for 5G. I cannot make a call to evev Customer service, 611. Internet access! Neither!!!

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 • Wireless

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Lost autofill for contacts when composing email

All my contacts are there in "Contacts," but when I go to compose an email, there is no autofill. I can go to my contact list and select a name, and that will go into my "To" line, but I can't do it using the "Compose" option.

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 • Email

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Good news! We got your pre-order!

My order says Good news! We got your pre-order!Does this mean that it’s processing??

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 • Wireless

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Is internet out for anyone else in 39111?; been off since November 30, 2022 today is December 1st 2022

My internet has been off since November 30th 8:30 p.m. after the storm came through....my gateway broadband light flashing red and no internet in 3 days!! I'm upset...they sent a new gateway....it's not the problem...then they said there was an outage after I mentioned it to them....supposed to be f

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 • Internet

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Wireless or Ethernet printing on home network

I have issues printing using my home printer for a long time. I will copy ALL info from my Network Summary Printout: Network ID: Host Name=NPI6BD43B Domain Name (IPv4/IPv6)=attlocal.net Domain Name(IPv6 only)=attlocal.net Bonjour Service Name=HP LASERJET 200 color MFP M276nw (this is the model

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 • Digital Life

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Port in issue

says my order was canceled over the phone but the order is still popping up.  

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 • Wireless

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Trending Accepted Solutions

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Official Solution

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Accepted Solution

ANDROID 13 UPGRADE

Greetings: I have a locked AT&T S-21 Ultra (Build G998USQS5CVIG) that as of 11/28/2022 have not received the Android 13 Upgrade. Kindly appreciated your assistance. Regards Wilfredo L. (Edited to remove personal information)

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 • Wireless

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Accepted Solution

Official Solution

Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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