2016

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Cust Serv NIGHTMARE!

I'm sorry but you guys have to better than this....Cust Serv NIGHTMARE!How can I RE-enroll for this service?? I paid for the 90 days and now I want to keep it (now that I can't get my money back...) So now I want it, I want the free appleTV and I dont want to have to go to twitter for cust serv reso

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THEY HAVE TO BETTER THAN THIS, PRODUCT LAUNCH FAIL!

WHERE IS THE CUSTOMER SERVICE???WHY DOES THE MAIN DIRECTV CUST SERV NUMBER LEAD TO PEOPLE WHO DONT KNOW ANYTHING ABOUT THIS PRODUCT???Someone please help this company...

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who do I get 1080P vs 480p

Have a HR44-700 DVR.  Lights show 480P and not 1080, how do I get the 1080 I was expecting and paying for

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Re: Honestly DirecTV is a horrible experience. I've tried for three days now to like it

Yeah, Im trying to get out of this, total joke. ZERO CS to help us out. Absolute launch fail.

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Re: want to cancel my plan

I want a refund!!!

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Re: Can't log in

Total garbage service!! I want out now! They can keep the free appleTV... They lauched this failure of a serivce with the ability to take payments and NOTHING else. Total Joke!

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I want my money back!!! Where is the cust serv???

I cancelled, does that mean I pay the $118 and got no appletv and dont get to watch the channels???What is this?? 3-4 weeks for appleTV to ship?? come on guys...

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HOW TO CANCEL THIS GARBAGE SERVICE?? Who wants to go to twitter for their customer service??

I want out! The arrogance of these people to think we want to go to twitter for customer service!! appleTV doesnt mail for a few weeks & thats a maybe?? forget it, I'll stick with cable. I want a FULL REFUND now!!!!

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How to cancel?? I want my money back! ZERO customer service + no appleTV info ='s bye bye!

How to cancel?? I want my money back! ZERO customer service + no appleTV info ='s bye bye!

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HOW DO I CANCEL???

I want out! NO customer service phone number! No info on the AppleTV.. I want a full refund!

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Wrong location

So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont

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text mms outlook to phone dont work

Messages from Outlook to AT&T phone  DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL  etc... HOW ARE YOU GOING TO RESOLVE THIS .....TODAY? Remote server returned '550 5.4.300 Message expired -> 450 4.2.0&

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outlook to phone text or mmms not working

Please answer a question that has never got an answer. Is there a reason ??              Messages from Outlook to AT&T phone    DOES  NOT WORK!    why  not?       All other accounts work .....GMAIL  YAHOO AOL &

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Trying to sumbit a repair ticket

Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl

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Asurion issue

I received my new phone from Asurion. I sent my broken phone back, I just received a bill from att for 255. I KNOW I sent it back. I walked in there with it in box provided bubble wrap and all and mailed it. I just didn’t drop it in a box. Why would I sent an empty package ? Just to be charged? Att

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Use without wifi or phone data

Is there a way to use phone without wifi or mobile data

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Trending Accepted Solutions

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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