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2016

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Cust Serv NIGHTMARE!

I'm sorry but you guys have to better than this....Cust Serv NIGHTMARE!How can I RE-enroll for this service?? I paid for the 90 days and now I want to keep it (now that I can't get my money back...) So now I want it, I want the free appleTV and I dont want to have to go to twitter for cust serv reso

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THEY HAVE TO BETTER THAN THIS, PRODUCT LAUNCH FAIL!

WHERE IS THE CUSTOMER SERVICE???WHY DOES THE MAIN DIRECTV CUST SERV NUMBER LEAD TO PEOPLE WHO DONT KNOW ANYTHING ABOUT THIS PRODUCT???Someone please help this company...

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who do I get 1080P vs 480p

Have a HR44-700 DVR.  Lights show 480P and not 1080, how do I get the 1080 I was expecting and paying for

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Re: Honestly DirecTV is a horrible experience. I've tried for three days now to like it

Yeah, Im trying to get out of this, total joke. ZERO CS to help us out. Absolute launch fail.

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Re: want to cancel my plan

I want a refund!!!

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Re: Can't log in

Total garbage service!! I want out now! They can keep the free appleTV... They lauched this failure of a serivce with the ability to take payments and NOTHING else. Total Joke!

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I want my money back!!! Where is the cust serv???

I cancelled, does that mean I pay the $118 and got no appletv and dont get to watch the channels???What is this?? 3-4 weeks for appleTV to ship?? come on guys...

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Accepted Solution

Official Solution

HOW TO CANCEL THIS GARBAGE SERVICE?? Who wants to go to twitter for their customer service??

I want out! The arrogance of these people to think we want to go to twitter for customer service!! appleTV doesnt mail for a few weeks & thats a maybe?? forget it, I'll stick with cable. I want a FULL REFUND now!!!!

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How to cancel?? I want my money back! ZERO customer service + no appleTV info ='s bye bye!

How to cancel?? I want my money back! ZERO customer service + no appleTV info ='s bye bye!

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HOW DO I CANCEL???

I want out! NO customer service phone number! No info on the AppleTV.. I want a full refund!

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119

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Re: When will they ship out the device?

Total scam, no cust serv?? I want my money back! They can keep the appleTV...

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Re: episode of Chicago Med

We were watching Quantico Season 2, Episode 2 last night and the last 10 minutes are missing. It simply ends before the episode is done. Also, episode 3 of Quantico season 2 is missing. Is that on purpose? Very frustrating.

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