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Jul 6, 2014
shrisha Jul 6, 2014
Unfortunatley, the inside tech wasn't of much help. But, the outside tech (Ken) went above & beyond, did some troubleshooting @ the NID and figured that one of the tiny wires in the jack that AT&T had installed inside the house was frayed. just wriggling it would case the RG to sync on both pairs. anyway, after splicing the wire afresh and re-fastening it, I'm back in bus...
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Jul 5, 2014
shrisha Jul 5, 2014
Thanks for the clear explanation! I have sent a private message and will report back on this thread after the tech comes out today (customer care insisted they send someone out).
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Jul 4, 2014
shrisha Jul 4, 2014
Oops, looks like some of the formattign was chewed up. Hope this is better:
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Jul 4, 2014
shrisha Jul 4, 2014
Hi JefferMC - Thanks for the response. Yes, I'm pretty sure Line2 remained green prior to today. I have the 'Max Plus' package and I get about 18Mbps down and 1.5 up. Here are the stats from the RG: Broadband Status Broadband Connection Source DSL Broadband Connection Up Broadband IPv4 Address 99.6.85.255 Gateway IPv4 Address 99.6.84.1 MAC Address 90:3e:ab:e6:15:01 Primar...
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Jul 4, 2014
shrisha Jul 4, 2014
This started this morning and has flashed red continually since. My ping times, download, and upload appear to be OK with TV on and off. What does a flashing red on one of the broadband lines (specifically, 1) mean? I'm pretty sure I'm not on a bonded pair. FWIW, I have powercycled the router a few times to no avail. help me make it green. Thanks!
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Dec 1, 2008
shrisha Dec 1, 2008
Thanks for the quick response! In your opinion, does this essentially save me from being billed for any calls to my cell? In other words, does *21 keep the call in the cloud and away from the actual device? thanks again.
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Dec 1, 2008
shrisha Dec 1, 2008
Hi Folks, I'm traveling overseas soon and am wondering how to send all calls to VM so as to not incur the exorbitant international rates ($2.49/minute in India!). I plan to purchase a data package so I can check e-mail etc; but don't want to receive calls. I learned from customer support today that I will be billed @ $2.49/min as soon as the phone starts ringing (not actua...
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