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Created: Sep 2, 2014
mark0417 Created: Sep 2, 2014
Thanks for the replies! I do understand that the first month's bill may be a bit more (plus all the fun fees and whatnot). I wouldn't even have a problem with it being like $200 for the first month - but not $526 The frustrating part for me is that the supervisor I spoke with Thursday evening saw the errors and said he was going to correct them. Maybe it is just taking so...
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Created: Sep 2, 2014
mark0417 Created: Sep 2, 2014
Good morning. I really need someone's help regarding my U-verse bill. I have tried calling customer service twice plus doing the online chat and still have no resolution to this. When I signed up for U-verse, my bill was estimated to be $162 a month. I have that in writing. I also had the install fees waived because I did all my signing up online. Well, fast forward one m...
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Created: Aug 22, 2014
mark0417 Created: Aug 22, 2014
Thank you!
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Created: Aug 21, 2014
mark0417 Created: Aug 21, 2014
Hi, I'm relatively new to U-verse and I was wondering how I can see my most up-to-date internet data usage? Apologies if this is already out here somewhere - I looked for a few minutes and all I could find was how to locate your *wireless* data usage. Thanks for your help! Mark
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Created: Aug 13, 2014
mark0417 Created: Aug 13, 2014
Robby_ICS wrote: Hi there, that is a known issue as of now and a lot of users are affected. There is a work around. When u r on the account overview page, take the mouse pointer to "Home phone" option (dont click), from the drop down, click on "manage features". Hope this works. The issue is being looked upon as of now. Hey, this worked! THANK YOU so much! Mark
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Created: Aug 12, 2014
mark0417 Created: Aug 12, 2014
Thanks! Unfortunately, I've tried logging in to every step and every redirect, and it just keeps sending me back to the redirect page. The odd thing is, it shows my voice info. with the little link that says "Manage Voicemail" and "Manage Voice Features" like it's going to let me do it, but when I click it, nope! redirect and ask me to log in again...frustrating...
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Created: Aug 12, 2014
mark0417 Created: Aug 12, 2014
Sorry it's happening to you as well, but it is kinda nice to know I'm not the only one Mark
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Created: Aug 12, 2014
mark0417 Created: Aug 12, 2014
Good morning! I'm trying to manage my U-Verse voice features, specifically Call Blocking, but everytime I try and select "Voice Features" from the U-Verse Voice menu, I'm redirected to a page that states " We're sorry, the AT&T sevice you are attempting to access is not available using the login information you provided. To continue, please select the login button for one...
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Created: Aug 5, 2014
mark0417 Created: Aug 5, 2014
Thanks! I'm happy to say my phone is now working Mark
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Created: Jul 17, 2014
mark0417 Created: Jul 17, 2014
Hello. I'm hoping someone can assist me with the nightmare that has been getting my U-Verse phone working. We had our U-Verse cable, phone, and internet installed on Monday, 7/14. The appointment was scheduled 14 days prior, on 7/2 (that becomes important in a minute). So, the tech tried and tried, to no avail, to get our phone working the day of the install. After talkin...
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Created: Jul 16, 2014
mark0417 Created: Jul 16, 2014
Thank you! Mark
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Created: Jul 15, 2014
mark0417 Created: Jul 15, 2014
Hi, we had our U-verse installed yesterday. Overall our experience has been good, but we're seeing pretty noticeable artifacts during night scenes. The black background of the scenes has a ton of blocking / artifacts in it. We have a 55" TV and do not see the artifacts on BluRay. I know U-verse uses a lot of signal compression, so I'm wondering if that's the cause, and it'...
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