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Created: Jul 24, 2014
judy00 Created: Jul 24, 2014
On July 9th, my promotional fee was ending, so I called to renegotiate. After a lengthy conversation, including three holds while the agent spoke to his supervisor, we agreed on an amount for my uverse internet and voice. To my confusion, when I received my bill today the amount is almost twice what we agreed on. After another lengthy conversation today, I was told that t...
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