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Created: Jan 31, 2014
Joelja961t Created: Jan. 31, 2014
1) If you have DSL or Uverse, call 8002882020 choose Opt #2 and input account number and then ask for Tch support. 2) Sound like your account may have gotten hacked. Try your email at att.net since the message you are getting is from an email client (3rd party program).
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Created: Jan 31, 2014
Joelja961t Created: Jan. 31, 2014
1) If you disconnect the accoutn is good standing (no money owed). The email will no longer will be managed by ATT after 60 days (security set up or pasword reset). 2) You will be able to access amail forever 3) Make sure you set up all security measures on account to be able to reset password your self. 4) Make sure you have an Off-line Security question set up on your c...
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Created: Jan 31, 2014
Joelja961t Created: Jan. 31, 2014
1) Your Outlook has options that say "Leave a copy on server" "Untill I delete". These options are not checked by default. In theory, you can have an unlimited number of email clients all checking your email if you have set it up like that. But if one email client does not have those options checked, when that client checks email, it will delete the server emails and woul...
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Created: Jan 31, 2014
Joelja961t Created: Jan. 31, 2014
1) Could be a line quality issue. Currently agents use a tool that will give them cuality % of line. No problem is above 102% anything below will be a line quality issue. They may do a circuit reprofile but that only is temporary really. Under 102% needs to be looked at either form issues in your home to line issues from ATT side. If you do all trouble shooting with agent...
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Created: Jan 31, 2014
Joelja961t Created: Jan. 31, 2014
1) Make sure you power cycle the modem for at least 2 minutes. (power and dsl cable) this would insure good power discharge. you want to do this on both the router and modem. 2) Would not work since modem is in bridge mode and speedstream is to old to be reprogrammed automatically. 3) If you have you have to reenter password on router, there may be a problem with router. ...
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