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Created: Aug 19, 2010
sroth55 Created: Aug. 19, 2010
Do you have any suggestions as to how this can be accomplished? I have spoken to several customer service reps as well as "supervisors" and I have spoken with customer service reps at 4 different local AT&T stores. The answer is always the same: Only another Karma, unless I want to pay retail.
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Created: Aug 17, 2010
sroth55 Created: Aug. 17, 2010
Greetings and thank you for the feedback. I am now on my FOURTH Karma and the random shutdowns have begun. It is only a matter of time before the phone drops dead like the other 3. I was never offered a comparable phone either by the ATT customer service rep, or by the rep in the ATT stores I visited. Also, I did ask for a different phone (and for the record, I am ALWAYS ...
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Created: Jul 12, 2010
sroth55 Created: Jul. 12, 2010
Hi, I have the Karma and the feature you describe does work. Unfortunately, the Karma -while a great idea- is a horribly manufactured phone. I am waiting for my 3rd replacement from AT&T, the first three phones (the original new phone and the two refurbished sent through the rip-off warranty program) all crashed in different ways after less than a month use each. Needless...
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Created: Jun 28, 2010
sroth55 Created: Jun. 28, 2010
Amazing. I have the 'freeze-fade-to-black-never-move-past-the-AT&T-logo' problem with my second Motorola Karma. (the first would intermittently freeze then reset itself at random intervals). Called AT&T customer service, was assured by the very polite lady that my problem would be settled satisfactorily and am now awaiting delivery of a THIRD Karma,since switching to anot...
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