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Created: Aug 28, 2014
macsterguy Created: Aug. 28, 2014
Where did you get the 3 failed units number? I have had fantastic steak dinners and I've had mediocre steak dinners. But I still love steak... People would slow boxes and processors have not realized just how slow they are. But they will if and when they upgrade them. Are you still using XP?
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Created: Aug 28, 2014
macsterguy Created: Aug. 28, 2014
Oh really... Are you sure of that? Based on WHAT? What I am SURE of is the speed difference... The HR44 is better. Much better I think the other thing to take into account is the consistency in the problems that others are having... This does not include the probable many, many customers that are just living with a slow antiquated box. Like I was... I will say it again, I...
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Created: Aug 28, 2014
macsterguy Created: Aug. 28, 2014
Finally, My DTV is up and working. I really like the HR44 - much faster, no freezes! The remote is a big improvement... no_target and others... I ask a supervisor in customer retention to make a request that the tech have a HR44 on his truck. I confirmed with the tech that he had one when he called 30-min prior to coming... Nice young man, if not very hard to understand.....
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Created: Aug 27, 2014
macsterguy Created: Aug. 27, 2014
Well, the installer showed up and ask him if he had a HR44 in his truck and he said yes... It took a while but I convinced him that that's what I needed to improve my service. Very nice young man. He installed the HR44 but was unable to activate it due to major activation problems at DirecTV - Today. He was here most of the day but finally left. Looks like my wife will mi...
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Created: Aug 26, 2014
macsterguy Created: Aug. 26, 2014
You didn't read my post Joed32... It's the HR34 that myself and other folks are having the problems with... I'm complaining about: #1) Lack of service on the HR34 - the inability to fix the broken software #2) Being LIED to about the upgrade to the HR44 after paying extra money for the protection Look at the picture Joed32 - "Latest" DIRECTV equipment - HR34 Vs HR44 hmmm....
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Created: Aug 26, 2014
macsterguy Created: Aug. 26, 2014
In life's scheme of things, these are not BIG problems... Having sai d that... I just went thru my HR34 DVR having problems for the last 21/2 months with freezing guides, FF, Rev - everything freezing... This is all software related and I was told by tech support that the best thing to do was wait for my upgrade date - Aug 25th - and get the "newer, upgraded" HR44 which D...
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Created: Aug 26, 2014
macsterguy Created: Aug. 26, 2014
In life's scheme of things, these are not BIG problems... Having sai d that... I just went thru my HR34 DVR having problems for the last 21/2 months with freezing guides, FF, Rev - everything freezing... This is all software related and I was told by tech support that the best thing to do was wait for my upgrade date - Aug 25th - and get the "newer, upgraded" HR44 which D...
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Created: Aug 26, 2014
macsterguy Created: Aug. 26, 2014
I just went thru all of this due to my HR34 having problems for the last 21/2 months with freezing guides, FF, Rev - everything freezing... This is all software related and I was told by tech support that the best thing to do was wait for my upgrade date - Aug 25th - and get the HR44... So... I called today only to be told that the HR44 was not available as an upgrade - o...
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