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Created: Sep 4, 2014
mkilmartin Created: Sep. 4, 2014
For others that have this same problem...I have confirmed it is temperature related. I sprayed the LNB and dish with cool water and the signal came back before I got back inside to check. Eventually I just put an ice pack on the LNB and the signal stayed strong. We can close this question now.
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Created: Aug 28, 2014
mkilmartin Created: Aug. 28, 2014
I appear to be wrong litzdog911 may be right. The problem went away for a few days when the high temps during the day just got into the low 80's. Today it is high 80's and the problem is back. I am going to get a service repairman out now that I know the problem is likely temperature related. The signal comes back at in the late afternoon when the sun dips below the house...
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Created: Aug 21, 2014
mkilmartin Created: Aug. 21, 2014
I have not disconnected each connector and checked for corrosion. All outside parts and most inside parts are new as of Oct 2013. I will let the technician check all of that. I think for now I am more focused on logging the exact time of the problem. From DVR recordings it looks like it happens at 2:19pm each day. With an exact time like that, it sounds more like signal t...
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Created: Aug 20, 2014
mkilmartin Created: Aug. 20, 2014
Thank you, I have already checked all the cables and SWM connector while on the phone with Direct TV help. The Dish is mounted on a 5' pole on the ground, so it was easy to check all the connections.
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Created: Aug 20, 2014
mkilmartin Created: Aug. 20, 2014
Thank you for the quick reply and a good suggestion. Please clarify one point. Are you saying the LNB may be defective if it is temperature sensitive or are all the new LNB's temperature sensitive? I did not have this problem with the first non-HD dish and I did not have the problem with the multi-LNB dish prior to the new one that was put in Oct 2013.
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Created: Aug 20, 2014
mkilmartin Created: Aug. 20, 2014
It lasts for a few minutes to a few hours, but always in the 2:15-2:30 time frame. 3 Local channels go out as well as the History channel and a few other minor channels. The weather does not matter. I have been with Direct TV since 1996, and in this location since 1998 without every seeing this problem. I had a new dish, LNB, and SWM connector put in Oct 2013, so the stuf...
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Created: Sep 4, 2014
mkilmartin Created: Sep. 4, 2014
For others that have this same problem...I have confirmed it is temperature related. I sprayed the LNB and dish with cool water and the signal came back before I got back inside to check. Eventually I just put an ice pack on the LNB and the signal stayed strong. We can close this question now.
DIRECTV Forum  •
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