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Created: Jul 20, 2014
tomboygirl Created: Jul. 20, 2014
Thanks but I had try that and it didn't help. Odd thing is when it freezes up I use the directv app remote on my phone to unfreeze it It getting worse I see if they will get me a new one. I have only had it two months. Thanks for your help. Sent from my iPhone
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Created: Jul 18, 2014
tomboygirl Created: Jul. 18, 2014
No I have HR44 Sent from my iPhone
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Created: Jul 18, 2014
tomboygirl Created: Jul. 18, 2014
Glad to see I'm not the only one with this problem. Since i got this new Genie I have had more problems. Hope they get their act together. Just like you said the last 5 mins are the most important.
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Created: Jul 18, 2014
tomboygirl Created: Jul. 18, 2014
Be fast forward a show and try to stop to play again and remote doesn't respond, it jsut keep fast forwarding. Change pages on Guide list and it freezes up. No matter what you hit on remote the screen won't change or respond. Yes have changed the batteries. Sometime only way to get remote to work is take batteries out of remote, but that doesn't always work. It is random ...
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