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Created: Sep 8, 2015
3reddogs3 Created: Sep. 8, 2015
I just tried this and the only feature it says I can turn off on my HR34 is "Genie Recommends". (That said, who would even think to look there for something like "Genie Settings"?!?!)
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Created: Sep 5, 2015
3reddogs3 Created: Sep. 5, 2015
That's a crock -- I have an HR34 and it's happening to me too!!
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Created: Jul 31, 2015
3reddogs3 Created: Jul. 31, 2015
There's no extra charge for downloading programs from channels that you subscribe to.
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Created: Jul 18, 2015
3reddogs3 Created: Jul. 18, 2015
If it's any comfort, I'm having the same problem with my HR34 and resolving it just as you are (i.e., turning the HR34 off and back on using the remote's "power" button or the logo on the front of the DVR). My Samsung TV is 8 years old and doesn't even have a USB port so updating its firmware to resolve the problem isn't an option and I'd just as soon not switch from HDMI...
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Created: Jul 16, 2015
3reddogs3 Created: Jul. 16, 2015
Just called again and the rep was shocked that I had been offered an HR54. For everyone's info, my available (free) upgrade options for my HR22 are a Genie mini or an HR24.
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Created: Jul 16, 2015
3reddogs3 Created: Jul. 16, 2015
Thank you!! The gal I talked to was very pleasant but she clearly didn't know what she was talking about. (She was even ready to write up the order and send a tech to do the install !!) Guess I'll have to call back and find out what my REAL options are for upgrading my HR22.
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Created: Jul 16, 2015
3reddogs3 Created: Jul. 16, 2015
I'm entitled to a free upgrade and I was told by a DTV customer service rep that I can upgrade my old HR22 to an HR54 even though I already have an HR34 Genie. When I googled "HR54" while I was on the phone with DTV all indications seem to be that it's the newest Genie model. It's long been understood that you can't have two Genie DVRs but she was insistent that the HR54 ...
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Created: Jul 13, 2015
3reddogs3 Created: Jul. 13, 2015
All I get when I press RIGHT ARROW and GUIDE on my HR34 is the "TV APPS" menu.
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Created: Feb 2, 2015
3reddogs3 Created: Feb. 2, 2015
That's exactly why I insisted that the DTV installer mount my dish on a pole in the ground even though he was determined to mount it on my roof instead. We get a lot of snow here in northeast Ohio and I've lost count of the number of times I've lost my signal and had to go outside and brush the snow off my dish. Installers insisting on roof mounts in snowy climates strike...
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Created: Oct 1, 2014
3reddogs3 Created: Oct. 1, 2014
My HR-34 got a software update (0x8d6) at 3:48 a.m. I'm happy to report that my frequently non-responsive system and all the problems I've had navigating the guide appear to have been resolved. (No warranties expressed or implied.)
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Created: Sep 5, 2014
3reddogs3 Created: Sep. 5, 2014
No, I didn't leave anything out of my instructions. Not sure why channel 1 other than it's clearly a DTV channel so it's probably programmed to recognize what to do when the proper buttons are pushed. After I went to ch. 1 I waited a good 30 seconds instead of 15 before doing my button pushing ... maybe try that.
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Created: Sep 5, 2014
3reddogs3 Created: Sep. 5, 2014
I've had the same problem with my HR34/700 for several months. Tonight, after it took a LONG time to be able to navigate the guide and remained sluggish even after it finally let me scroll forward, I decided to try clearing its NVRAM (non-volatile random-access memory) to see if that would help. It did help but I don't know if it was just coincidence or how long it will l...
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Created: Jul 24, 2013
3reddogs3 Created: Jul. 24, 2013
Click on the little arrow to the right of your name (upper right corner), select "Edit profile & privacy", enter a First name, Last name and your Email, Save, and you can then respond to comments.
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Created: Jul 20, 2013
3reddogs3 Created: Jul. 20, 2013
I don't have any extra sports packages but I get the Big Ten Network (HD) -- the call letters are BTNHD and it's channel 610 If you have the Choice package or above channel 610 should be available to you. (There are also "alternate" BTN channels 611 and 612 ... once football starts you'll have to figure out which one or ones carry Michigan games.) (I'm in Ohio and never m...
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Created: Jul 16, 2013
3reddogs3 Created: Jul. 16, 2013
Can't you just change your security key to something with no zeroes? OR I think if you press the 0 TWICE (quickly) you'll get a 0 (zero).
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