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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
Thank you so much for your help! In removing the DVR we found out we had been looking at the wrong box for the power invertor. What we were looking at was the Cable Modems plug. The Power Invertor was plugged directly into the wall behind the TV so it hadn't been unplugged. We unplugged it and plugged it back in and it works!!! Thank you so much for all your time and help...
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
Can we just try it in place of the mini Genie or do we have to put the mini genie were it was? And you say to leave the power thing where it is?
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
Yes it is a Genie DVR and mini Genies.
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
No we haven't but I would be very surprised if it was since all new lines were put in when they installed our system. Would that keep all the TV;s from working if it was?
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
Yes he did that a couple of times with the technician on the the phone.
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
Yes and it is all 5 TV's in the house. The only thing that is working is the shows I have recorded on the DVR Playlist. I can't get to On Demand even.
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
I live in Northern Oklahoma.
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
Yes. 110 has all n/a excepttwo o them have a 99 and 96 in the 9-16 line. 119 has numbers in the 25-32 and the last 3 n 17-24 are 88 99 then 0 rest is n/a. 99 is 0's then N/A. 103 is n/a on first and last lines middle two have numbers in the 90's. 103cb has numbers in the 90's first line and most of 2nd. N/a for rest. SWM has 0's for most of 1-8 except last two are 57 & 63...
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
Ok I am at signal strength - satelitte 101 shows0's
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
System was installed 2 weeks ago today. We had a brief storm on Friday night but nothing major and worked fine through it and all day yesterday. Was a bright sunny day here today.
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
I'm sorry 771 in signal loss to satellite in 1
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
771 in signal loss in 1
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Created: Oct 6, 2013
jennjeff4 Created: Oct. 6, 2013
Thank you so much for your help! In removing the DVR we found out we had been looking at the wrong box for the power invertor. What we were looking at was the Cable Modems plug. The Power Invertor was plugged directly into the wall behind the TV so it hadn't been unplugged. We unplugged it and plugged it back in and it works!!! Thank you so much for all your time and help...
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