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Created: Oct 1, 2013
louisg1 Created: Oct. 1, 2013
I restarted the devices and still not working. Should I call tech support? Any idea if they are helpful? Thanks.
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Created: Sep 28, 2013
louisg1 Created: Sep. 28, 2013
I turned it off (modem firewall/security) and tried again but no luck...
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Created: Sep 28, 2013
louisg1 Created: Sep. 28, 2013
Sorry for the confusion. I have a Westell G90-6100 modem - it's just a modem, not a router. I didn't realize that there was a another type of 6100. So, that being said... any thoughts on what to try? I really appreciate all of your help.
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Created: Sep 28, 2013
louisg1 Created: Sep. 28, 2013
Router is Belkin F9K1108 and modem is Westell 6100. Not sure if it's a gateway, how can I tell?
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Created: Sep 28, 2013
louisg1 Created: Sep. 28, 2013
GenieGO is working fine inside the house but I cannot get it configured for out of home. I read all the instructions, forums, etc. with no luck. I set up port forwarding on the router per DirecTV's instructions for my specific router. Also went into the Westell modem config and set up port forwarding there as well. Can anyone offer suggestions as to what to try next? Than...
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