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Created: Oct 2, 2013
madphoenix Created: Oct. 2, 2013
I just found another interesting wrinkle. If I go to Smart Search in the menu and search for an HBO show, the VOD results come up and I am able to download them and watch them. So it seems like it's really just the HBO VOD interface that isn't able to load. Quite annoying as it's difficult to download a series in order, but I suppose it's better than nothing.
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Created: Oct 2, 2013
madphoenix Created: Oct. 2, 2013
Yes, I can watch channel 501 just fine. When I press the dash button, it says Internet: Connected. I did do a red button reboot, and the same symptoms are occurring. I performed a system self-test, and the only thing it reported is that there is no phone line plugged in, which is fine. Additionally, I have now noticed that Cinemax on-demand reports the same error message,...
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Created: Oct 2, 2013
madphoenix Created: Oct. 2, 2013
Yes, it does show up in our guide. I'm not sure what you mean by server screen. When we tune to it, we just get a black screen with a rectangular box at the bottom that says "1501 (HBO) is currently not available."
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Created: Oct 2, 2013
madphoenix Created: Oct. 2, 2013
Yes, other on-demand channels are working as well as other internet connected features like YouTube.
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Created: Oct 1, 2013
madphoenix Created: Oct. 1, 2013
I am a new subscriber and for the first two weeks channel 1501 (HBO on Demand) worked fine. Since then, every time we tune to the channel it simply says "1501 (HBO) is currently not available." I've called technical support twice, once a few weeks back when we first noticed it and then again today, only to be told that "it's currently undergoing maintenance to improve the...
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