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Created: Mar 16, 2012
ormom51 Created: Mar. 16, 2012
Thanks! That was it. I never thought to ask about iMessage. I just thought she was texting through the regular way. It never occurred to me to ask her. I was just worried that something had gone wrong with our plan since that has happened before and the only clue I had was when the information online was missing. Thanks again.
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Created: Mar 15, 2012
ormom51 Created: Mar. 15, 2012
You might check with the AT&T corporate stores in your area to see if you can do somewhat of an early upgrade without an additional charge. We were able to upgrade two feature phones in our family plan to iPhones without an extra charge, 60 days before the actual dates they were eligible. It was something the manager had authorized because the store had done well in the p...
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Created: Mar 15, 2012
ormom51 Created: Mar. 15, 2012
I was checking our account online and I noticed that one line has missing text/call records for one number. My daughter's line shows only half a dozen text messages to/from her boyfriend, out of hundreds in this billing cycle-we have only a few days left in it. We have unlimited messaging and she is an adult so it doesn't matter cost wise or because she is breaking a rule...
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Created: Mar 15, 2012
ormom51 Created: Mar. 15, 2012
Wingrider is correct. This happened to my daughter, my husband, and my parents. I did some research on the subject, including the companies who bill the $9.99 charges through AT&T, some of which increase to $14.99, $19.99 and so on, within a short time. It happens will ALL the phone companies, not just AT&T. My understanding is that the phone companies have NO CHOICE in t...
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Created: Oct 12, 2011
ormom51 Created: Oct. 12, 2011
I have read that texts deleted from a phone are still on there if someone has the right equipment to retrieve them. It's like getting information off a hard drive that has been wiped clean. Could that be happening? Or maybe the woman in the Kobe case just kept her old texts.
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Created: Oct 12, 2011
ormom51 Created: Oct. 12, 2011
How did you find out the problem was due to the Verizon towers? I have had occasional problems, mainly with two Verizon users. One receives only empty bubbles for some texts I send to her and the other does not receive anything. I have also had the not receiving problem with other AT&T iPhones in my family. That can't be the Verizon tower!
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Created: Oct 12, 2011
ormom51 Created: Oct. 12, 2011
While the phone does not come with a screen protector, I was able to use the film that came on the screen as my "protector" until I could purchase one. I just can't have an unprotected screen on my phones, ever. It did muffle the sound a great deal, but I could live with that until I got a screen protector that fit. One thing about a screen protector-not a Zagg, don't kno...
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Created: Oct 12, 2011
ormom51 Created: Oct. 12, 2011
If you want to port your number you must still have the old contract in effect. If you cancel it first and then try to port, it will not work. Set up the new contract before you cancel the old.
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Created: Oct 12, 2011
ormom51 Created: Oct. 12, 2011
And I already encountered app updates for iOS5 that won't work since I have not updated yet. Could not figure out why it kept saying it still had not updated...it SO helps to read!
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Created: Oct 12, 2011
ormom51 Created: Oct. 12, 2011
Wow, deja vu all over again! Same complaints as June 2010 when the iPhone 4 came out and AT&T was swamped. I thought back then that AT&T did as well as anyone could expect with the huge volume of orders they processed. And this launch had even more? Yikes! Rather than saying that the AT&T people are lying, couldn't it be that they actually did think what they were telling...
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Created: Jul 20, 2011
ormom51 Created: Jul. 20, 2011
From what you say, I think your phone was sending or receiving data at that time.
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Created: Jul 20, 2011
ormom51 Created: Jul. 20, 2011
We had the same thing happen. We added the purchasing block that the AT&T rep suggested and the charges stopped. And everyone should check each bill carefully. Some of those charges increase over time. They may begin at $9.99, but they go up to $19.99 or $29.99 a month. Such a rip-off! AT&T removed our unintended charges, too, no problem.
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Created: Mar 19, 2011
ormom51 Created: Mar. 19, 2011
If you buy and phone and enter into a contract with AT&T you will not be able to upgrade until at least twenty months later. If you might be interested in the iPhone5, then you could just get a GoPhone for now and pay for minutes when you need them until it is released. Or, you can borrow a phone from someone or buy an inexpensive phone from ebay or Craigslist, bring it t...
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