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Created: May 29, 2014
vmh1205 Created: May. 29, 2014
We got the money back for the poor service of installing the dish. Someone contacted my finance that they would be able to come out on a Saturday, but due to us both having to work, he told them that he would be available between such and such time and then told them I would be home after another time. They said they would call him back because the time they wanted to com...
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Created: Mar 29, 2014
vmh1205 Created: Mar. 29, 2014
I've emailed them and I also called customer service which all they did was hang up on me. I called the number on the paper we got from installation which is for their Executive Offices. That was no help all they did was connect me to someone else. And once I got to them I tried to call but since the account is under my fiances name and not mine, I'm not authorized to do ...
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Created: Mar 29, 2014
vmh1205 Created: Mar. 29, 2014
Me and my boyfriend decided to switch cable companies and went with Direct. An installer was here Wednesday morning. The dish had to be installed upon the roof of our apartment building. The installer said he needed a "sled" aka bracket for the dish and told my boyfriend it would be an additional $65 for this "sled". The installer left to get it and didn't even notify him...
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