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Created: Jan 23, 2014
mikefaye Created: Jan. 23, 2014
The Tech replaced my HR34 with an HR44 on 1/14 and I have had no problems since then. On Sat, Jan 18, 2014 at 7:45 AM, icedcorn
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Created: Jan 16, 2014
mikefaye Created: Jan. 16, 2014
Got mine yesterday, 1/15. On Thu, Jan 16, 2014 at 10:44 AM, paris1
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Created: Jan 16, 2014
mikefaye Created: Jan. 16, 2014
Just got the HR34 replaced by an HR44. No problems so far, but it's too soon to tell. Directv Tech Support has been on this with me and has been very helpful.
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Created: Jan 11, 2014
mikefaye Created: Jan. 11, 2014
Here's a new wrinkle. Recorded Seahawks/Saints game. Started watching recording and video froze at 12 minutes into recording (sound was OK). Deleted recording and switched to live feed to record end of game and got no reception - black screen, no sound. Called Case management and they "beefed up" the signal. Started recording in fourth quarter and have no idea of what wil...
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Created: Jan 11, 2014
mikefaye Created: Jan. 11, 2014
Had an additional piece of input. I have another big screen TV in another room. It experienced the same problem as the one with the main box. It froze on the same recordings at the same times. Seems to me that this would exclude replacing the HDMI cable as a solution, since it's a different set with a different HDMI cable.
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Created: Jan 11, 2014
mikefaye Created: Jan. 11, 2014
Yes, thanks paris1. I am aware of this because Direct's first "solution" to the problem was replacing the DVR and I lost all our saved recordings. Not critical, but annoying. When I contacted them and asked if they could transfer the saved recordings to the new box they told me "not yet, but they're working on it."
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Created: Jan 10, 2014
mikefaye Created: Jan. 10, 2014
They can't. Unfortunately I join in with all experiencing this problem. I have endured it for months. Directv's initial solution was replacement of the DVR. That didn't work. Direct is beta testing the transfer of recorded programs to another unit, but it's not available yet. Next up was replacing the dish's brains (the smaller white unit that receives the signal reflecte...
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