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Created: Oct 10, 2013
sylvester3 Created: Oct. 10, 2013
Just curious..how many Genie mini clients do you have?
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Created: Oct 9, 2013
sylvester3 Created: Oct. 9, 2013
There you have it ladies and gentlemen...Thanks dcd for confirming my suspicions.
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Created: Oct 9, 2013
sylvester3 Created: Oct. 9, 2013
Take a look at my forum post for something to try.
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Created: Oct 9, 2013
sylvester3 Created: Oct. 9, 2013
First off, I had DirectTV technicians remove 3 mini clients and now only have two. (I really don't believe the Genie can support continuously 5 clients). The clients were replaced with 2 HD receivers and 1 DVR. I first disconnected (power and coax cable) all DVRs, receivers, clients and my Internet DECA connection. I then proceeded to "restart' my Whole home system one by...
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Created: Oct 9, 2013
sylvester3 Created: Oct. 9, 2013
I resolved my issue.
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Created: Sep 6, 2013
sylvester3 Created: Sep. 6, 2013
I'm having the same problems with the HR44. I have 5 mini clients, have had technicians out at least 5 times. I understand there was a software problem with the Genie HR34 and the issue was supposed to be fixed with the HR44. Not the case. I beleive this issue needs a "broader audience" to get the DirectTV C Level Officers attention.
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Created: Sep 5, 2013
sylvester3 Created: Sep. 5, 2013
Had the Genie upgrade on August 12, 2013 and I have experienced "white screens" and loss of server connectivity ever since. The Genie client will connect only after resetting the Genie and the mini's and will loss connectivity after approximately 4 - 5 hours. I have now had service technicians out on at least 5 occasions and have replaced the Genie, SWIM switch, balanced ...
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Created: Oct 9, 2013
sylvester3 Created: Oct. 9, 2013
I resolved my issue.
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