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Created: Sep 7, 2013
engebrec Created: Sep. 7, 2013
AS mentioned in the original thread, the Internet experience from the receiver to the world is good. No issues to report there. Just the fact that I'm unable to see the receiver from the directtv.com site or dtv app to: record video, stream video. Also genie go will not recognize receiver. Can't log into the hbo go app and on and on...
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Created: Sep 6, 2013
engebrec Created: Sep. 6, 2013
No resets thus far and issue has ben escalated and still no functionality. Sucks that I'm paying for a service that doesn't work. It's like buying a car, taking it home and being told you can't drive it anywhere and we are working on the why. In the digital age where photons travel as fast as the speed of light and server replication can happen w/ servers scattered across...
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Created: Sep 3, 2013
engebrec Created: Sep. 3, 2013
None of the above. Just has Genie HD DVR
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Created: Sep 2, 2013
engebrec Created: Sep. 2, 2013
Still the same issue. It did successfully reset the options. I had to supply my account info again, but still the same issue.
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Created: Sep 2, 2013
engebrec Created: Sep. 2, 2013
Genie HD DVR ID: xyz32 Model: HR44-500 Access Card: xyz Serial #: xyz Location: Fox Base Alpha Connected to Internet: No
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Created: Sep 2, 2013
engebrec Created: Sep. 2, 2013
Yes and the internet tests pass as well.
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Created: Sep 2, 2013
engebrec Created: Sep. 2, 2013
System installed Saturday Aug 31. I'm soo impatient!
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Created: Sep 2, 2013
engebrec Created: Sep. 2, 2013
I have a MacBook running 10.7.5 and when I attempt to add my macbook via the GenieGo application (1.4.089) I get an error "Unable to add your device". The GenieGo has all blue lights and upgraded successfully when installed on Saturday. I have the GenieGo connected to my Netgear AP (that also has a 4 port switch) via CAT5e patch. The NetGear AP is connected to my HR44 and...
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Created: Sep 2, 2013
engebrec Created: Sep. 2, 2013
I just got a Genie HD DVR Model: HR44-500 w/ a few minis. When I go to "My Equipment" @ DirectTV.com there is a status of "No" for "Connected to Internet". However, I can load TV Apps on the HR44 and get "current" content. Also, I can stream from the internet using YouTube w/o an issue. Lastly, I'm unable to connect to my HR44 using DirectTV App on iPad and Android. Netwo...
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