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Created: Mar 14, 2014
kthersh Created: Mar. 14, 2014
I didn't know about the reset on the minis, I'll try that tonight. Thanks.
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Created: Mar 14, 2014
kthersh Created: Mar. 14, 2014
I didn't check it on other devices, if the recording is bad, is it a genie problem? How do those get fixed? If it's a Mini connection problem, how do the minis get fixed?
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Created: Mar 14, 2014
kthersh Created: Mar. 14, 2014
This happened again last night and the telephone support told me it was an internet problem, how on earth is my internet the culprit for my TV service not working. Doesn't my TV service work without internet? It was just a recorded show that didn't play properly, that sounds like a Directv problem.
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Created: Mar 13, 2014
kthersh Created: Mar. 13, 2014
I have, I've done the power thing on all of them, the red button on the main, and the website reset request. It doesn't seem to happen as often, I was curious if maybe my equipment needed to be replaced or upgraded.
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Created: Mar 13, 2014
kthersh Created: Mar. 13, 2014
I have one of our genie minis setup in our family room and when I play back taped shows it always seems to freeze or even freeze the video and the audio continues. I've reset everything multiple times, but I was hoping someone might have an idea before I have to schedule a service call.
DIRECTV Forum  •
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Created: Mar 13, 2014
kthersh Created: Mar. 13, 2014
Our model numbers are the same, why start a new thread?
DIRECTV Forum  •
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Created: Mar 13, 2014
kthersh Created: Mar. 13, 2014
Why would I start a new thread if this one applies?
DIRECTV Forum  •
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Created: Aug 13, 2013
kthersh Created: Aug. 13, 2013
Once my internet provider, WIndstream, fixes their issue and I'm back to my normal 6mb from 3mb, I'll do the reset and see what happens!
DIRECTV Forum  •
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Created: Aug 13, 2013
kthersh Created: Aug. 13, 2013
Which link?
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Created: Aug 13, 2013
kthersh Created: Aug. 13, 2013
If that message is often wrong, will there be a software update to fix?
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