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Created: Mar 25, 2014
schoff Created: Mar. 25, 2014
Please be aware the problem (as far as I am aware) is NBC,not MSNBC. I received a replacement HR34 and it worked for a while. Recorded the Tonight Show a week ago and it was unwatchable. This occurred with the replacement HR34. Northern NJ area. This does not happen with CBS, etc., only with NBC. If the HR44 is the solution as described by others, why can't DirecTV just s...
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Created: Feb 27, 2014
schoff Created: Feb. 27, 2014
Did install the replacement HR34. The pixelation did not reoccur so I shipped the older one back. The software on the one I got seems not to work as well in minor details but it certainly is worth the overall improvement.
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Created: Feb 19, 2014
schoff Created: Feb. 19, 2014
I received the replacement DVR and indeed it was another HR34. The CSR I called explained that they can't control which model is shipped. They're both the same. He insisted, despite all my objections and referencing the technical forum, that it was my specific HR34 that was the issue and the new one will not have that problem. It has a manufactured date of October 2012. S...
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Created: Feb 18, 2014
schoff Created: Feb. 18, 2014
Hi, This has been happening to me over the past few months on occasion. Did not call until today but the Tonight Show w Jimmy Fallon recorded last night was unviewable so I called. I have the HR34. The CSR heard of the problem although he said not lately. I informed him of the forum threads attributing it to the HR34 and requested an HR44 per the suggestions here. He said...
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