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Created: Feb 11, 2013
afkouns Created: Feb. 11, 2013
Thanks for explaining this to me.
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Created: Feb 11, 2013
afkouns Created: Feb. 11, 2013
Understood. Why would I not have two upstreams before, but I do now? Would them just replacing the card do that? I mean what or who decides to do that for me? Here's my previous bitloading graph just before the new card install.
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Created: Feb 10, 2013
afkouns Created: Feb. 10, 2013
I called tier 2 tonight to have them run tests on the line. I was told that I'm n ot on a bonded pair. There are zero errors upstream or downstream. I had the tech run a Realtime LPA and it came back solid green with zero errors as well. I guess besides the addition of the green segment at the lower frequency that the only noticeable addition is that it says "USO in Use" ...
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Created: Feb 10, 2013
afkouns Created: Feb. 10, 2013
According to all the previous techs that have been here I'm over 1500 and less than 1600' away. I'm the last one on the run according to the outside line tech that replaced the card at the vrad. The service has been good since the new card, but the new green portion has thrown me. What specifically should I ask tier 2 support to do? I forgot to add I'm on a 24 down 3 meg u...
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Created: Feb 9, 2013
afkouns Created: Feb. 9, 2013
He's the one that advised me to post this here. I also hit "S" and it does nothing.
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Created: Feb 9, 2013
afkouns Created: Feb. 9, 2013
Thanks for getting back to me. I'm just confused why it wasn't there and now it is. Seems odd.
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Created: Feb 9, 2013
afkouns Created: Feb. 9, 2013
I was having all sorts of problems with u-verse until they put a new "card" in at the v-rad. I'm told it had cross battery and needed to be replaced. Since then I have got this new green segment on the far left. Can anyone tell me why it wasn't there before and it's there now? I'm on the same profile as far as I know.
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