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Created: Mar 21, 2015
mconwell Created: Mar. 21, 2015
Well I spoke to DirecTV and after they transferred me to the DVR technical support, he confirmed that there is not an available option. I asked if he could enter in a request for their engineering department and he did that for me But he did say that this was the 1st time he had heard that anyone wanted this feature and engineering will likely ignore my request unless oth...
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Created: Mar 19, 2015
mconwell Created: Mar. 19, 2015
My Genie annoyingly automatically auto-plays the next episode after watching an episode. This also plays the "next" episode from the On Demand episodes - example: I watch an older S2 episode of Archer and then it auto-plays the 1st available episode of Archer in the On-Demand folder. I frequently play an recorded show while I am going to sleep. If I fall asleep with the a...
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Created: Dec 26, 2014
mconwell Created: Dec. 26, 2014
I have both an HR24/500 and an HR34/700. There are several local TV channels that are not carried by DirecTV that I enjoy watching. Currently I switch inputs on my television sets to view these channels. DirecTV carries local channel 2.1 but not 2.2 for example. Is it possible to hook up my OTA antenna to my DVRs to allow me to view and possibly record these local channel...
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Created: Aug 13, 2014
mconwell Created: Aug. 13, 2014
I have the following: Gene HR34/700 - running soft are 0x8d4 Direct TV Universal Remote (I do not know the model number - I have the same one for an HR24/500 DVR - it is also on this web page: http://www.directv.com/technology/remotes This remote is InfraRed A HR24/500 Whole home DVR (I have Internet apps and can see both DVRs recorded programs from either DVR) What is ha...
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Created: May 22, 2013
mconwell Created: May. 22, 2013
@peds48_installs -- Yes, both DVRs are set to share their playlists. Everything works for a while then stops with the symptoms of the Genie cannot detect the HR24, but the HR24 can see the Genie. @dcd -- I'll change this as you suggested and see if it solves the issue
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Created: May 22, 2013
mconwell Created: May. 22, 2013
I do have Whole Home active on my account I had whole home prior to the addition of the Genie DVR. Before I had the same HR24 and a non-dvr receiver on a 2nd TV. No issues. The way that the installer of the Genie has my stuff setup is (difficult to explain in words Dish on roof --> a 4 way splitter (Label says WNC SWS14-R3 Directv Splitter MSPLIT4R1-01 2-2150 MHz) Output ...
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Created: May 21, 2013
mconwell Created: May. 21, 2013
I have a HR34-700 (Genie) and an older HR24-500 DVRs in my house. I have been having issues where the Genie cannot see the other DVR. Under the menu for Whole Home, it displays that there are no other DVRs found. The older HR24 doesn't have any issue detecting and playing content from the Genie, even when the Genie cannot find the HR24. Restarting the Genie fixes the issu...
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Created: Jan 19, 2013
mconwell Created: Jan. 19, 2013
I recently added a genie DVR to my home. It is hooked directly to my HDTV. I have noticed is that sometimes I will use the guide and select a show to record but it does not record it. This has happened on multiple occasions, the most recent time was on OWN for the Lance Armstrong interviews. These shows were selected from the guide as single recordings. When I noticed tha...
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Created: May 29, 2011
mconwell Created: May. 29, 2011
I have Whole Home service with 1 HD DVR and 1 additional HD receiver. I needed to remove my DVR from where it was located in order to remodel that room, so I unhooked it and moved it to the other room to replace an additional receiver that was in the new room. From the remodeled room, I removed the DVR and the Power Inserter. From the other room , I removed the receiver. ...
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