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Created: Jul 4, 2016
haterslayer Created: Jul. 4, 2016
Kittyluv, you are going to go through all the hassle of disconnecting your service, getting a new service provider, waiting for their install, and miss your shows for a month instead of just calling someone and do probably 10-15 mins of troubleshooting to get a service call set up?
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Created: Jul 4, 2016
haterslayer Created: Jul. 4, 2016
It's in pilot and only in a few markets.
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Created: Jul 4, 2016
haterslayer Created: Jul. 4, 2016
Do you have it plugged into an outlet or a surge protector? If it's resetting itself it is probably a power issue. I'd try changing where it's plugged in.
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Created: Jul 4, 2016
haterslayer Created: Jul. 4, 2016
Because not all tablets are created the same.
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Created: Jul 4, 2016
haterslayer Created: Jul. 4, 2016
GenieGo is gone, but there is a mobile dvr thing that is in pilot in some markets right now which will replace it.
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Created: Jul 4, 2016
haterslayer Created: Jul. 4, 2016
If you hit reset twice within 10 minutes(reset let it complete back to picture and reset again) it will probably get it to load in for you within 24 hours.
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Created: Jul 4, 2016
haterslayer Created: Jul. 4, 2016
Make sure you have clear LOS of the face of the reciever when trying to set it into RF with mute and enter.
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Created: Nov 28, 2015
haterslayer Created: Nov. 28, 2015
Are you able to do the remote control through the app?
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Created: Sep 12, 2015
haterslayer Created: Sep. 12, 2015
Probably means a software download to fix it.
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Created: Sep 4, 2015
haterslayer Created: Sep. 4, 2015
Dumb logic points to it being intentional. Directv prides themselves on customer service AND it costs them money when people call in complaining about equipment. So they want the stuff to work. Like others have said it's a software bug and it's being worked on. Its not intentional because it would benefit DTV in no way for it to be on purpose.
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Created: Sep 4, 2015
haterslayer Created: Sep. 4, 2015
Advertising doesn't generate revenue for Directv. They make most of their money off of people paying for their service not broadcasters selling advertising to them. Broadcast networks make their money by selling ad space. That is why they care about ratings for TV shows. The higher the ratings the more they can charge for ads. That isn't how DTV makes money. There is some...
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Created: Sep 4, 2015
haterslayer Created: Sep. 4, 2015
Directv doesn't make money from advertisers, networks do. So its not to their advantage for equipment to freeze up on advertising. Its a software issue nothing more than that. Like others have said it's likely a result of some commercials that are automatically downloaded into the receiver that have been downloaded incorrectly and are causing the receiver to lock up when ...
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