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Created: Aug 13, 2014
trainer1 Created: Aug. 13, 2014
Customer has an HR44 with 6 C41Ws. All clients have worked for about 2 months. Now one client is going to grey screen 10-20 minutes after a red button reset. It never says cant find server but the network light goes to flashing red on the client in question when the grey screen occurs. There are no other WiFi devices near the client in question. When the client is moved t...
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Created: Apr 10, 2014
trainer1 Created: Apr. 10, 2014
Genie system with C41 mini, Proscan LCD TV, and RC71 remote. At the C41 location I recieved this OSD "Remote Control Programming is Limited to five unique Brands per month. You have one attempt left." The format of the OSD is the same as all of DIRECTVs OSDs yet I have never seen this one before. I was unable to find a code for the RC71 to control the TV. After the 4th at...
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Created: Nov 22, 2013
trainer1 Created: Nov. 22, 2013
trainer1on Oct 24, 2013 in DIRECTV GenieGOI just received my Geniego in the mail. I followed the setup instructions. Got In home streaming to work from HR24s (not HR34), can live with that for now. Trying to get OOH Streaming setup but software says it cannot config router. Does anyone have info on manually configuring a Centurylink Modem/Router?SWM16, BB DECA, HR34, 4 HR...
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Created: Oct 24, 2013
trainer1 Created: Oct. 24, 2013
I just received my Geniego in the mail. I followed the setup instructions. Got In home streaming to work from HR24s (not HR34), can live with that for now. Trying to get OOH Streaming setup but software says it cannot config router. Does anyone have info on manually configuring a Centurylink Modem/Router? SWM16, BB DECA, HR34, 4 HR24s, R22. Any help would be appreciated.
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Created: Sep 12, 2013
trainer1 Created: Sep. 12, 2013
HR44, 2 clients attempting to connect to AT&T 2 Wire router via internal WiFi DECA, keep getting 86-324, all physical connections good, mesh rates are 260s, can connect to WiFi with iPhone using customer provided WiFi key so I know the password is correct, HR44 still has 169. link local address
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Created: Sep 9, 2013
trainer1 Created: Sep. 9, 2013
Just out of curiosity, what does a difference in 5 ft do for the system? Sent from my android device.
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Created: Sep 9, 2013
trainer1 Created: Sep. 9, 2013
About 3 feet Also phy mesh rates are in the 270s Sent from my android device.
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Created: Sep 9, 2013
trainer1 Created: Sep. 9, 2013
HR44-200 (Internal WDECA connected to Linksys router) C41-500 C31-700 SWM 4 way splitter PI 21 located at 44 location ODU SWM5 longest cable length from splitter to any location is about 60 ft Clients periodically are losing their connection to the 44 with OSD "cannot find server" All cable is RG6 Quad shield All fittings DIRECTV approved Genie has already been replaced, ...
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Created: Apr 15, 2013
trainer1 Created: Apr. 15, 2013
Customer complaint: YouTube not in extras menu VOD gives error message "contact customer service to order" Caller ID not working HR34-700 C31-700 C31-700 DECA BB HR34-700 has IP 192.168.1.14 Phy Mesh levels are 235 and up drop count is 23 Customer has Nex Tech fiber optic BroadBand Netgear WNR8348 v2 router configed by ISP as host (no modem) ports 2,3,4 on router disabled...
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Created: Feb 7, 2013
trainer1 Created: Feb. 7, 2013
I just noticed little triangles that appeared on some channels in the guide of Genie IRDs. What are they for?
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Created: Jan 31, 2013
trainer1 Created: Jan. 31, 2013
Yes it is 771. At closer scrutiny it occurs only on local HD 3, 10, 12, 24, 33 tonight sometimes as long as 3 minutes.
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Created: Jan 31, 2013
trainer1 Created: Jan. 31, 2013
I have: HR34-700 HR24-500 HR24-500 HR24-500 R22-200 MRV SWiM 16 SWM 8 Way splitter All cables are DIRECTV RG6, ODU to SWiM 16 =15ft, SWM 16 to splitter=1ft, PI29 on center DC/ power port, splitter to HR34 =15ft, all other IRDs from 50 to 70ft from splitter, system grounded to 4ga on main house utility, BB DECA located at splitter location. This system has been operating f...
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