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Created: Sep 28, 2015
wstegemann Created: Sep. 28, 2015
Quick note for fans of The Daily Show. The show returns tonight with new host Trevor Noah. If you're recording the show you'll need to set a new series recording for "The Daily Show with Trevor Noah." The old series recording settings will no longer work.
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Created: Sep 28, 2015
wstegemann Created: Sep. 28, 2015
Quick note for fans of The Daily Show. The show returns tonight with new host Trevor Noah. If you're recording the show you'll need to set a new series recording for "The Daily Show with Trevor Noah." The old series recording settings will no longer work.
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Created: Sep 23, 2015
wstegemann Created: Sep. 23, 2015
As you thought, this points to bad recordings. The boxes will delete zero sized recordings when rebooted. Zero sized recordings are normally due to a loss of signal at the time of the recording. If the loss of signal is only for a portion of the duration of the recording, the box will attempt to record the portions that have good signal and you will get OSDs on the server...
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Created: Sep 23, 2015
wstegemann Created: Sep. 23, 2015
You may want to see if you have the same issue with using RF mode. You may also see differences with different content when using trickplay. Note that a HR24 and two H24s should all be connected to the same coax network since they are using MoCA for the networking. No direct Ethernet lines should be connected to any of these boxes. To interface the MoCA coax network to yo...
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Created: Sep 22, 2015
wstegemann Created: Sep. 22, 2015
The best and fastest way to get this taken care of is to contact DIRECTV to open a Damage Claim. These are generally hanled pretty quickly. You'll need to call in order to do this but a call to 1-800-531-5000 should get the process moving quickly.
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Created: Sep 22, 2015
wstegemann Created: Sep. 22, 2015
At this time DIRECTV is unable to provide service outside of the Americas.
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Created: Sep 16, 2015
wstegemann Created: Sep. 16, 2015
Following up: There is a known issue with sign in that is being worked on. We hope to get this fixed ASAP.
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Created: Sep 16, 2015
wstegemann Created: Sep. 16, 2015
Thank you for the update. Doing some digging it looks like this is being investigated and worked on. I'm not sure when this is set to be fixed yet. I hate to not have a better answer than this but if I get an update I'll pass it on.
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Created: Sep 16, 2015
wstegemann Created: Sep. 16, 2015
If you are a DIRECTV customer you should still be able to manage your account at DIRECTV.com. Are you trying to reset your password? This does redirect to the AT&T site but once you finish the process you will be signed into directv.com.
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Created: Sep 16, 2015
wstegemann Created: Sep. 16, 2015
If you've previosly paid your bill on DIRECTV.com you can continue to do so. The bill pay functionality has not changed.
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Created: Sep 1, 2015
wstegemann Created: Sep. 1, 2015
We try to carry a broad range of new movies but there are a lot of factors that go into availability including contractual rights. We are always adding titles so the movies that you're looking for may be available soon.
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Created: Aug 31, 2015
wstegemann Created: Aug. 31, 2015
Hello, we're so glad to hear you've got DIRECTV. There are some bundle options available, the best place to start is the AT&T DIRECTV Bundle page. Please let us know if you have any other questions. Thanks, Will
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Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
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Created: Sep 1, 2015
wstegemann Created: Sep. 1, 2015
We try to carry a broad range of new movies but there are a lot of factors that go into availability including contractual rights. We are always adding titles so the movies that you're looking for may be available soon.
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Created: Aug 31, 2015
wstegemann Created: Aug. 31, 2015
Hello, we're so glad to hear you've got DIRECTV. There are some bundle options available, the best place to start is the AT&T DIRECTV Bundle page. Please let us know if you have any other questions. Thanks, Will
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Created: Mar 25, 2015
wstegemann Created: Mar. 25, 2015
So if all other apps are working it could be a few different things. 1. RVU in the TV - RVU processes a lot of information and slowness is a common occurrence due to the the amount of information it processes in such a short amount of time. 2. DECA thats connected behind the TV. - This device convert the information from being coax compatible to Ethernet cable compatible ...
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Created: Sep 18, 2014
wstegemann Created: Sep. 18, 2014
After doing some additional research I’ve discovered that the Sch-S738c model is not supported. I know some Android devices aren’t supported but they will still work. In this case the screen on that model is too small and there is no way to adjust it to make it fit. Unfortunately there is no way to bypass the legal screen. Your best bet is to sign in from a computer or ot...
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