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Created: Sep 2, 2014
Oh_come_on_123 Created: Sep. 2, 2014
Hello World, It's me again. Thanks to Jeffster, I sent an e-mail to Customer Service directly. This is what I wanted to do, but couldn't find out how until Jeffster stepped in! A Social Media manager responded to my e-mail to Customer Service within minutes. (I kid you not!) He asked for my direct contact phone number and best time to reach me. I told him I was free to ta...
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Created: Sep 2, 2014
Oh_come_on_123 Created: Sep. 2, 2014
Hi Jeffster, Just wanted to say thank you! I was looking around to see where I can actually just send an e-mail out to AT&T, but the website is not very user friendly. I really appreciate your attentiveness to my issue. AT&T should compensate you! Regards, Oh_come_on_123
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Created: Sep 2, 2014
Oh_come_on_123 Created: Sep. 2, 2014
Hello World, I am writing to share with you the awful customer service I received with my U-Verse internet account. In July 2013, I called Customer Service to inform them I am moving. They told me that U-Verse coverage does not extend to my new place of residence. I asked them to cancel my account. Fast forward one year later, I have been charged monthly for about $51.00 ...
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