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Created: Sep 9, 2014
wsarp65 Created: Sep. 9, 2014
So then I don't really want the Family Share Plan if I don't have the capability of upgrading every 2 years and paying the "sale" price at Best Buy. If I opt to keep my account as it is, I wonder if that will still be an option down the road. I don't like to be "forced" to do anything. We should have more options. I've been a customer of AT&T's for over 8 years. Where's th...
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Created: Sep 9, 2014
wsarp65 Created: Sep. 9, 2014
So if we switch to the Family share plan, with 5 phones, do we also have to sign up for Next? Because, without Next, we're getting pretty cheap upgrades (we got the iPhone C this past upgrade for $50 each at Best Buy), paid upfront. I don't like the idea of having to choose a $200 phone and paying $30 or $50 dollars a month ON TOP OF the Family share plan rate of $275 a mo...
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Created: Sep 9, 2014
wsarp65 Created: Sep. 9, 2014
WELL SAID!!!!
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Created: Sep 9, 2014
wsarp65 Created: Sep. 9, 2014
Please tell us WHEN the ability to turn off cellular data will be available. I don't understand why the new package wasn't completely ready to be put in place when the old date limit ability was discontinued on September 5th. It is now the 9th and it was supposed to be in place. I realize you are only monitoring this discussion and you are not the one making the decisions....
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Created: Sep 9, 2014
wsarp65 Created: Sep. 9, 2014
I am currently looking at my AT&T account online and there's nothing under Smart Limits about data, other than the service has been canceled as of today. What exactly does the update include? Where is the information on their website?? As far as I'm concerned, I need NONE of the options in Smart Limits so will be canceling that additional $4.99 a month fee. I'm afraid to e...
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Created: Sep 5, 2014
wsarp65 Created: Sep. 5, 2014
I spoke to a Customer Service Rep with AT&T 2 or 3 days ago, and was told a new Smart Limits package was being launched on September 9th. So we have 4 days to monitor, and then something new will be in place. The CSR couldn't tell me what it was, because they weren't even being told. At the beginning of our conversation, (and again, this was on September 2nd) he was trying...
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Created: Aug 7, 2014
wsarp65 Created: Aug. 7, 2014
This is the email I received today. I am NOT happy about this at all. My son has an iPhone and it CONSUMES DATA like it's starving. He has a 3GB plan and used it all within 10 days. I just signed up for Smart Limits 2 weeks ago to control the data overage charges (last month was $50 over) and was not told at that time that the data portion would be discontinued. I initiat...
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