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Created: Aug 8, 2014
CLB206 Created: Aug. 8, 2014
This happened to me too. I was told to call customer care to have them add the package. They couldn't tell me why I was no longer able to do it online.
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Created: Aug 6, 2014
CLB206 Created: Aug. 6, 2014
The same thing happened to me. My messaging package suddenly stopped auto-renewing and I lost all my rollover messages. Even more, the messaging package was no longer availble for me to purchase online ("No package is available for purchase"). The person on chat support seemed to indicate this was a known problem and somewhat widespread. When I called customer care I coul...
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