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Created: Jul 16, 2014
missmightyfish Created: Jul. 16, 2014
I recommend posting a new thread with your situation. It seems that somehow they respond better when it's out in a forum vs. us calling them. Makes you wonder about customer service. I sent them a private message after they told me to send one. My case got transferred 3 times, but they say that I have been credited and I owe nothing. I'm not holding my breath, but at leas...
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Created: Jul 12, 2014
missmightyfish Created: Jul. 12, 2014
Dear ATT, I cancelled my service with you in June and received a confirmation number. Obviously it's to confirm that the workers don't do their work. How is it that I am still being billed for July and August when I no longer have your service? Deceitful? Yes! Look at your message board at how many people are still getting charged after cancelling service. You're trying t...
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Created: Jul 12, 2014
missmightyfish Created: Jul. 12, 2014
I'm in the same boat. I cancelled in June and am being billed for July and August. I hear it happens to a lot of people. [Per Guidelines : Keep it Relevant and Appropriate] . I received a confirmation number, and am disabled from logging into ATT. I don't use their service, however they still think it's ok to charge me. I need to charge them for my time to rectify somethi...
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