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Created: May 22, 2016
hme83 Created: May. 22, 2016
You should be able to cancel it by logging into your on-line account - myAT&T Login From the "Wireless" menu, select "View My Plan & Features", then use the "Manage" link in the "Manage My Device & Features" section. "SmartLimits" is an option under "Parental Controls", so you should be able to remove the selection for the feature there.
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Created: Nov 17, 2015
hme83 Created: Nov. 17, 2015
If you haven't already done so, try turning your phone off for a few minutes, then back on. Forcing it to reestablish it's connection with the network may resolve the issue.
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Created: Nov 4, 2015
hme83 Created: Nov. 4, 2015
I'm happy to have it as a safety net for an occasional unexpected need for more data than my routine usage runs. As they say - "it's better than the alternative" - paying an exhorbitant fee for another bucket of data that I probably wouldn't even use much of.
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Created: Oct 1, 2015
hme83 Created: Oct. 1, 2015
You should have an option within your call or phone settings - look for something along the lines of "Caller ID", where you should have options to show your caller ID to "all", "none", "contacts" - or something similar.
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Created: Sep 30, 2015
hme83 Created: Sep. 30, 2015
Unfortunately no - unless you terminate your service on the last day of the billing cycle, at&t's terms currently indicate that they will not give a prorata refund for unused service. See https://forums.att.com/t5/Wireless-Billing/No-proration-for-monthly-charge-after-service-cancellation/m-p/4314402#M95545 for more detail.
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Created: Sep 29, 2015
hme83 Created: Sep. 29, 2015
Do you have a GoPhone account yourself? If so - have you tried this? "Give the gift of a refill to another GoPhone user We've made it easy to give the gift of a refill to another GoPhone user. Follow the steps below: Go to myAT&T , and log in with your GoPhone wireless number and 4-digit password. Select the Give a Gift option. Enter the 10-digit GoPhone number that you w...
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Created: Sep 22, 2015
hme83 Created: Sep. 22, 2015
Although I agree that it is an unfair practice, unfortunately at&t's terms of service do state that there are no prorations for wireless service if you terminate your service on other than the last day of your billing cycle. 1.5 How Does AT&T Calculate My Bill? Usage and monthly fees will be billed as specified in your customer service summary or rate plan information onl...
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Created: Sep 22, 2015
hme83 Created: Sep. 22, 2015
Not that I'm aware of - I've been a wireless customer for about 10 years and I don't receive any special offers for my birthday/birthday month.
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Created: Sep 16, 2015
hme83 Created: Sep. 16, 2015
Are you on a post paid plan? If so, that seems about right - my payment date is the 19th of each month, and my billing cycle ends on the 2nd. So at the point my payment is made for the previous month's billing statement, there are approximately 15 days left in the current month's billing cycle. With post paid service you pay for the monthly service fees in advance, but an...
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Created: Sep 9, 2015
hme83 Created: Sep. 9, 2015
Yes, you should be able to use a GoPhone in Puerto Rico - the Go Phone coverage maps indicate full coverage for Puerto Rico, and Puerto Rico and the US Virgin Islands are specifically included in the "Domestic Data Connect Pass" (prepaid data for mobile devices); so there shouldn't be an issue with availability of the data needed for using the navigation on your phone.
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Created: Sep 3, 2015
hme83 Created: Sep. 3, 2015
You're welcome!
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Created: Sep 1, 2015
hme83 Created: Sep. 1, 2015
The documentation in the attached link from the at&t support pages re: the Passport Plan indicates that it is for a single line of service only (about midway down the page the information is highlighted with a box) - so you'll need to purchase the plan for all lines of service that you want to be included. http://www.att.com/esupport/article.jsp?sid=KB92113
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This is a topic with new unread messages

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Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
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Created: Sep 22, 2015
hme83 Created: Sep. 22, 2015
Although I agree that it is an unfair practice, unfortunately at&t's terms of service do state that there are no prorations for wireless service if you terminate your service on other than the last day of your billing cycle. 1.5 How Does AT&T Calculate My Bill? Usage and monthly fees will be billed as specified in your customer service summary or rate plan information onl...
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Created: Sep 1, 2015
hme83 Created: Sep. 1, 2015
The documentation in the attached link from the at&t support pages re: the Passport Plan indicates that it is for a single line of service only (about midway down the page the information is highlighted with a box) - so you'll need to purchase the plan for all lines of service that you want to be included. http://www.att.com/esupport/article.jsp?sid=KB92113
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Created: Dec 24, 2012
hme83 Created: Dec. 24, 2012
If you've had no trouble using data on your Nexus 4 with the prepaid plan previously - have you tried turning the phone off for a few moments and then back on? Forcing a new connection with the at&t network may solve the issue. I lose the data connection with the network on my Nokia E7 several times per day anymore, and it generally requires a power cycle to remedy the si...
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Created: Jul 4, 2012
hme83 Created: Jul. 4, 2012
UsedSIM wrote: Thanks for the response hme. Next question.. ATT prepaid plan (on website) appears to require a purchase of a GoPhone device. There isn't an option to purchase just the SIM. I know you can buy the unactivated prepaid SIM from Amazon and Ebay, so does that mean ATT store will sell just the SIM and plan without the device? You're welcome. You shouldn't have a...
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Created: Jul 3, 2012
hme83 Created: Jul. 3, 2012
No - once you activated the new SIM with your Galaxy the old SIM associated with your phone number was deactivated by at&t. Deactivated SIMs cannot be reactivated and used with a different phone number. If you want an additional prepaid account/phone number, you'll need to obtain a new SIM and set up a prepaid line of service.
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Created: Nov 6, 2011
hme83 Created: Nov. 6, 2011
Yes, the caller would get the benefit of their unlimited MTM calling in the scenario you've described. And while it is true that the current GoPhone plans don't include MTM, there were older GoPhone plans that included it; and there are some GoPhone users that are still on that older plan.
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Created: Oct 23, 2011
hme83 Created: Oct. 23, 2011
Have you turned your phone off for a little while and then back on? Many times that will correct connectivity type errors. Outside of that, if you are in the exact location as you previously were, then it sounds like at&t is doing some work or there is an outtage in your immediate area - I would contact them and report it. If you are physically in a different location tha...
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Created: Oct 18, 2011
hme83 Created: Oct. 18, 2011
You can use the N9 with at&t's data plans - the phone should provision the required settings automatically when you insert your at&t SIM card. And you can use just a regular data plan - not a Blackberry data plan.
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Created: Oct 7, 2011
hme83 Created: Oct. 7, 2011
I don't know that either of these will work, but try *777*1# and *777*4# send. One gives me N&W minutes, the other Mexico roaming minutes; but I'm on the $1/day plan, so it's possible one of those options may give you info. pertinent to your rate plan. (?)
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Created: Oct 3, 2011
hme83 Created: Oct. 3, 2011
girish_cmps wrote: Hi, I've at&t prepaid connection $50 unlimited talk, text and web plan. My phone is Samsung S5620 GSM which I brought from India (its non at&t phone). I'm not able to connect to internet through this phone as I need internet settings for my phone. Please anyone help me in setting my internet profile for Samsung S5620 phone for at&t. I need following inf...
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Created: Sep 20, 2011
hme83 Created: Sep. 20, 2011
You do have to refill your account periodically to keep the account active. (The time frame each refill is good for varies - it increases along with the dollar amount of the refill levels.) After 60 days beyond your last refill expiration the account will be cancelled. So yes, from this perspective, it's not actually "Pay as You Go". It's "Pay Periodically or Money for No...
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Created: Sep 2, 2011
hme83 Created: Sep. 2, 2011
ilikewireless wrote: I have 2 questions: Is it possible to add data plan by using the available balance on, say $100 GoPhone card? Can I buy data plan for selected non-contiguous month of the year? Yes to 1) - you do it in two separate steps. Add the refill card to your account first so that it's included in your account balance, and then you purchase the data feature pla...
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