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Created: Apr 22, 2014
Mhornack7 Created: Apr. 22, 2014
I did finally receive the refund. And I made the new payment the way I originally wanted, but I can tell you that no one should ever have to go through this customer service nightmare. Take care of your customers and they will want to take care of you!
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Created: Apr 14, 2014
Mhornack7 Created: Apr. 14, 2014
No. I have a saved account number online and that's the one he used.
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Created: Apr 14, 2014
Mhornack7 Created: Apr. 14, 2014
I have been trying to resolve my payment issue with AT&T since APRIL 3 and am still waiting for a resolution! My payment by phone was debited from the wrong account EVEN THOUGH I GAVE THE CORRECT ACCOUNT INFO TO THE PERSON ON THE PHONE ON APRIL 1. It was incorrectly debited from another account I called once I knew that bank had paid the bill and was told that a refund wou...
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Created: Apr 1, 2014
Mhornack7 Created: Apr. 1, 2014
I attempted to add a line to our family plan and was told that I would need to pay my most recent bill. I gave the representative my banking information and when I received my email confirmation, he did not use the information I gave him, he used another bank account that I had specifically stated not to use. Not only that, but because I am an authorized user but my husban...
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