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Created: Jun 14, 2014
Marie_7 Created: Jun. 14, 2014
Thanks for the advice. I just got an email that my service was canceled so I would usually turn my data off when on wifi. I was told that I could set my data limit on my phone so that it turns my data off automatically when it reaches whatever i set it for. I didn't know that. Im gonna go ahead and go to tmobile because this is happening way too often. I feel like I'm bein...
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Created: Jun 11, 2014
Marie_7 Created: Jun. 11, 2014
I continuously get charged for going over data despite the fact that I'm connected to WiFi, my cellular data is off and my apps are off!!! Last month my bill was over $300!! I have 4GB of data, there's no way I should be going over. I'll get data overage texts repeatedly for months then I'll hear nothing for months. It's ridiculous. It's like their trying to meet a quota! ...
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Created: Mar 28, 2014
Marie_7 Created: Mar. 28, 2014
Thanks. AT&T called and it got resolved!!!
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Created: Mar 28, 2014
Marie_7 Created: Mar. 28, 2014
Thanks but I've already paid the bill. The wrong amount was charged and their saying they won't void it.
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Created: Mar 27, 2014
Marie_7 Created: Mar. 27, 2014
I've been talking to customer service ALL week. Monday the mobile app wouldn't allow me to edit a payment so that resulted in me accidentally paying a bill that's not due yet, twice!! The first one was voided with no issues. After calling Tuesday, One lady was suppose to cancel the 2nd payment and get back with me but she got disconnected from her supervisor and never call...
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