• Favorite forums
View profile
Created: May 22, 2014
BBoomer Created: May 22, 2014
How do I PM them then?
U-verse Forums  •
294294 views
Solved View solution View solution
View profile
Created: Apr 30, 2014
BBoomer Created: Apr 30, 2014
Hello ATT Uverse and thank you for the rewards card that I got in the mail today. Were it not for it I would not be able to upgrade my plan and my phone at my current wireless provider. Too bad your wireless department cannot get my business. I really had a bad experience today and was about to switch to ATT wireless were it not for this lousy customer service given by on...
U-verse Forums  •
214214 views
View profile
Created: Apr 30, 2014
BBoomer Created: Apr 30, 2014
Thank you for the link but I am okay with my current wireless provider . I just upgraded my phone and my new plan for unlimited talk and text . I do not need a family plan and I do not need to text to other countries . With my bad experience today with ATT wireless thanks but no thanks.
Wireless Forums  •
1,6261626 views
Solved View solution View solution
View profile
Created: Apr 30, 2014
BBoomer Created: Apr 30, 2014
I am a new Uverse customer and since I already have your two services I thought about adding wireless as well and I got this letter in the mail yesterday about some offers. I was reading the fine print and it says $45 for Value Plan with 300MB data (which I won't use anyway) and unlimited talk and text with no annual contract with one smartphone. I am okay with that since...
Wireless Forums  •
1,6761676 views
Solved View solution View solution
View profile
Created: Apr 19, 2014
BBoomer Created: Apr 19, 2014
Will do. And I do understand that every state, city or country sets these taxes but I am sure there must be an explanation to this . Being a taxpayer I think I have the right to know what these taxes are for and you are right this is not the place to ask the question but I am pretty sure that ATT knows a bit about this . I am not that person who would want to whine and co...
U-verse Forums  •
706706 views
Solved View solution View solution
View profile
Created: Apr 18, 2014
BBoomer Created: Apr 18, 2014
I was looking at my bill. I just had ATT services for internet and Uverse TV on March 20, 2014. Can you please explain to me what these charges are on my bill? I live in San Jose, CA. And basically the County Sales Tax and District Tax are the same...8.75%. State tax in CA is based on counties . . I think I should not be charged local sales tax because I did not sign up f...
U-verse Forums  •
765765 views
Solved View solution View solution
View profile
Created: Apr 17, 2014
BBoomer Created: Apr 17, 2014
Did you get an email from ATT about the services you were about to get when you signed up? They sent me an email prior to my service installation. And I saved the email.
U-verse Forums  •
473473 views
View profile
Created: Apr 17, 2014
BBoomer Created: Apr 17, 2014
That $100 could be the rewards card. You have to be an ATT customer in good standing for a month to get the rewards card. Take note that some sales reps can be deceptive . Prior to installation I have to make several phones calls and online chats to make sure that the service I was getting was what was stated in the email sent to me. I almost changed my mind about switchi...
U-verse Forums  •
514514 views
View profile
Created: Apr 13, 2014
BBoomer Created: Apr 13, 2014
The kind of service that your reps like Charlie is what giving ATT a much better image than the competitor. My suggestion is that ATT should train their customer service employees on how to give excellent service and at the same time sell your products . I was talking to my neighbor the other day and she told me that she ready to leave the competitor and switch. And also ...
U-verse Forums  •
330330 views
View profile
Created: Apr 7, 2014
BBoomer Created: Apr 7, 2014
Could this be your last bill? Maybe you switched to competition before that bill was generated.
U-verse Forums  •
152152 views
View profile
Created: Apr 6, 2014
BBoomer Created: Apr 6, 2014
Your care and support employee , Charlie did a very good job in helping me with my account being a new Uverst customer. He was so patient with me. Thank you Charlie.
U-verse Forums  •
152152 views
View profile
Created: Apr 5, 2014
BBoomer Created: Apr 5, 2014
So this is how the rewards card work because I just got a letter in the mail and it gave me a redemption code to enter online in the rewards center website which I did and I got a message that my account should be active and to expect the card within 4 weeks after my service was installed. Thank you ATT.
U-verse Forums  •
274274 views
BBoomer has no accepted solutions.
BBoomer has no activity.
Activity Feed for BBoomer

Uploaded Images for BBoomer