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Created: Mar 11, 2014
penglynn Created: Mar. 11, 2014
Hello all, I am very confused about the prorated charges on plan changes even after I chat with two reps. For the billing cycle 1/21-2/20, I was on $20 data plan. I changed it in the middle of the cycle to $30 data plan, and made it "BACK DATE EFFECTIVE". Here is my question, if it was "BACK DATE EFFECTIVE", why am I still charged $10.67 for prorated plan? Where are the d...
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