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Created: Feb 18, 2014
Jim2014 Created: Feb. 18, 2014
Yesterday I was able to get a very helpful individual on the phone. I'm being told that the bill was something sent out before our account was completely discontinued, and that I should get a finalized bill within the next few weeks which should take off the new charges. This person gave me her name and personal e-mail and asked me to contact her directly if I do not rece...
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Created: Feb 17, 2014
Jim2014 Created: Feb. 17, 2014
Quick question for the group. How should I proceed? Called AT&T on Jan 2 to arrange for cancellation of service on 31 Jan (pending move). Was confirmed by customer service associate, and then one minute later phone, cable, internet went dead. Spent three days of phone nightmare trying to get service turned back on until Jan 31. Re-confirmed shut-off date of Jan 31. Turned...
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