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Created: Mar 25, 2014
ewokscott Created: Mar. 25, 2014
Thanks for the reply. I spoke to customer service today. They had me do a factory reset on the receiver, which brought up the gear cog on the display, but the progress bar never moved. Eventually this went to a red X on the screen. We tried this twice with the same outcome, so the conclusion was the wireless receiver is broken and needs to be replaced.
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Created: Mar 24, 2014
ewokscott Created: Mar. 24, 2014
Just wanted to offer an update on this issue. I had a U-Verse tech come out to address a different internet problem. I mentioned this issue to him and he said it could be done using a gigabit switch. I now have the one wired outlet from the gateway feeding the gigabit switch and a U-Verse receiver and 2 PCs hardwired from the switch and it works just fine, no interruption...
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Created: Mar 24, 2014
ewokscott Created: Mar. 24, 2014
I had a wireless receiver in an upstairs room, I wanted to move it to a room downstairs. I had the unit unplugged for a day or so but now when I have it in the downstairs room it won't pair. It just sits on the U-Verse screen with the spinning wheel in the bottom right for 20-30 mins until it says TV is unavailble. I am presuming it isn't paired as the pair led isn't lit ...
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Created: Jan 26, 2014
ewokscott Created: Jan. 26, 2014
Thanks all for the quick replies and for shedding some light on the issue, much appreciated. Unfortunately running another wire isnt an option really, the gateway is on the other side of the house. Looks like getting the wireless issue on the PC fixed or a wireless receiver will be my best option.
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Created: Jan 26, 2014
ewokscott Created: Jan. 26, 2014
I have a U verse receiver and PC in the same room. I had the PC connected to the gateway using wireless and the receiver was connected hard wired to an ethernet outlet in the wall back to the gateway. The PC now has an issue with the wireless network card so I am having to use the wired connection that was for the receiver. So now I can only use either the PC or the TV, b...
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