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Created: Jun 27, 2014
rupesh.bk Created: Jun. 27, 2014
Yes. It got resolved. Thanks to ATT community manager Mariana - When she got involved, the tablet was delivered. She's there in this post so you can reach out to her. BTW - I will tell you that the tablet is two / three generations old and if you have had experience with other tablets, you will be disappointed. I am not happy with the tablet.
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Created: Jun 27, 2014
rupesh.bk Created: Jun. 27, 2014
Are you seeing this speeds on wireless or wired? Reason I ask - in my one bedroom apartment, I have 1) Mac Mini desktop - wired to the modem and I get 300 up and 300 down 2) MacPro laptop - wireless and I get around 160 up & down 3) iPhone and Nexus 5 - we get, usually, around 30 - 50 up and down 4) My wife's HP laptop - She get's only 40 up and 40 down on wireless. When ...
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Created: Jun 27, 2014
rupesh.bk Created: Jun. 27, 2014
I have had gigapower since mid Dec and so far it has not been upgraded to 1gig speed. When they launched, they said mid 2014 which is right around now but so far no communication from them. The rep who came to my apartment to do the Gigapower upgrade in Dec confirmed that the upgrade will happen in Feb but alas it's June now...
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Created: Jan 30, 2014
rupesh.bk Created: Jan. 30, 2014
Thank you.. I hope to receive it soon.
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Created: Jan 20, 2014
rupesh.bk Created: Jan. 20, 2014
Thank you. Appreciate the quick response.
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Created: Jan 20, 2014
rupesh.bk Created: Jan. 20, 2014
Thanks for the quick reply. Just sent the message as requested. Appreciate your help.
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Created: Jan 20, 2014
rupesh.bk Created: Jan. 20, 2014
Hi Mariana - I do not see any clickable link in your email. Can you resend the link where I can send you a private message?
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Created: Jan 18, 2014
rupesh.bk Created: Jan. 18, 2014
There are a few sites to test your speed: http://att.com/speedtest/ http://speedtest.net http://my.verizon.com/services/speedtest/ Your results should be more or less same.
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Created: Jan 18, 2014
rupesh.bk Created: Jan. 18, 2014
Thanks for the quick reply. However, when I placed the upgrade order online, I received a Customer Service Summary document which states the following " Double/Triple Play Customers: Your Samsung Galaxy Tab 2 will arrive within 4 weeks of installation via UPS. Someone must be present to sign for the package."
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Created: Jan 17, 2014
rupesh.bk Created: Jan. 17, 2014
Its been three weeks since GigaPower had been installed in my apartment and I am a double play customer - I havent received the Samsung tablet yet. Does anyone have an idea on how much it has taken to receive the tablet? When I talk to ATT through the online chat, they have not been able to give a definitive answer.
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