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Created: Dec 28, 2013
dfharri Created: Dec. 28, 2013
Thanks so much for your quick response. That all makes sense and you have confirmed my frustration with being an earlier adopter. It appears my current profile locks me into a situation that prevents an upgrade unless I am willing to have my service cut off for 2-3 days. If I were a new customer that would not be an issue. I hope that ATT can develop a better upgrade path...
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Created: Dec 27, 2013
dfharri Created: Dec. 27, 2013
Signed up for the 45 mbps internet service online this morning. Received an email saying they needed some additional information to complete the order. Called the number and was put on hold for around 30 minutes while customer suypport tried to figure out was happenning. Nice man said he would call me back and never did. I called again a few hours later and was told (afte...
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