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Created: Nov 22, 2013
cohowell2 Created: Nov. 22, 2013
Still no dsl finally talked to escalate support in a off shore call center that told me all the rest of people I talked to were lieing and I would need to sign up for new service and it would take a week or 2. I asked for a american call center supervisor got a nice lady that said that wasn't true but the back office uverse team didn't close the order right and she placed ...
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Created: Nov 21, 2013
cohowell2 Created: Nov. 21, 2013
side note having to use cell phone to post
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Created: Nov 21, 2013
cohowell2 Created: Nov. 21, 2013
dsl. tech support says my account don't have a network password im just getting run around
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Created: Nov 21, 2013
cohowell2 Created: Nov. 21, 2013
So Back office support called said they would swap me back to dsl that should be done in 2hours . They called back said that they had swapped it all over that they sent a tech ticket for the technology to hook phone up. I called tech back on his cell he double checked wires and my service is on my dsl modem is snyc. up but will not accept my user name and password. I call ...
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Created: Nov 21, 2013
cohowell2 Created: Nov. 21, 2013
So I swapped from 3mb dsl to 3mb uverse tech called this morning said he was working on it to hook new modem I did it it came on I signed up they turned off dsl. Well here's the problem the uverse depth dropping tech called me back said he would run test he then came over and showed me on hos meter im barley getting 1mb feed on line he said I need to go back to dsl he call...
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Created: Nov 20, 2013
cohowell2 Created: Nov. 20, 2013
According to the tech they are both in same. place and Im at the end of the line he said he is amazed my dsl even syncs up. I live in a rual area not a neighborhood per say end of a long dirt road all by myself
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Created: Nov 20, 2013
cohowell2 Created: Nov. 20, 2013
I have 3mb dsl but just swapped to 3mb uverse I got my new modem today and service start tomorrow. I had s tech come out Tues to check why I had static on my landlines he said reason why was I was really to far out for a 3mb service but I have had it for 5 years yea it does drop alot and get s very slow when it rains any way been reading forums and see that uverse is harde...
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Created: Nov 18, 2013
cohowell2 Created: Nov. 18, 2013
Its about 10 years old when i see Nid's in post here there show screws but mine is little white plastic clips i press down with my thumb. i re ran the cat5 used the blue and blue/white strands blue to green blue/white to red No static online and getting 2.88 mb down and 30 mb up with a ping of 88 so its working great now with my reg DSL Ups says Uverse stuff will be here ...
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Created: Nov 18, 2013
cohowell2 Created: Nov. 18, 2013
I got a slight problem with my dsl right now so im gonna replace the lines it keeps dropping and I hear lots of static on the phone. The test jack is clear. But I have two lines ran in house both are direct lines from a different port on outside nid. But the lines have bad static and dsl keeps dropping and could that be a bad nid on where the lines hook its weird both jack...
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Created: Nov 18, 2013
cohowell2 Created: Nov. 18, 2013
Hello I have Dsl but just signed up for verse self install got internet only. No tv or phone. I have regular phone service thou. My dsl goes from the outside box I used cat 5 blue and blue white plugged into one of the ports it goes into my house. Iscrewwed the blue wire to the red wire and blue white to the green wire of the phone jack then I got a filter on the jack one ...
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Created: Jul 7, 2011
cohowell2 Created: Jul. 7, 2011
What was the point of this update as in what is new
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