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Created: Nov 24, 2013
nws2002 Created: Nov. 24, 2013
AT&T really jumped on it once AT&TCustomerCare got involved. I had both an outside and inside tech at my home at the same time, which really seemed to help them narrow down the issue. The inside tech was a supervisor of some variety and even left me his cell phone number to call if I have any further issues. Turns out his mother-in-law lives just two doors down from me. A...
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Created: Nov 17, 2013
nws2002 Created: Nov. 17, 2013
Thanks Sadath. I replied to the PM you sent.
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Created: Nov 16, 2013
nws2002 Created: Nov. 16, 2013
I had uverse internet and TV installed in mid-September. Although the service is great when it works, the problem is that it stops working about once a week. I call tech support, they test the lines and dispatch an outside repair tech. Typically the outside guy arrives a few days later, fixes the issues and then it works again for several days. Im a a pretty understanding...
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