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Created: Nov 2, 2015
julywashere Created: Nov. 2, 2015
Hi ashrcurr, All you have to do is switch the SIM card from your old phone to the new phone. If the old SIM card is no longer available (due to device loss) your new phone will likely include a SIM card, or you can purchase one from an AT&T. Then all you have to do is go to www.wireless.att.com/activations , select GoPhone Activation, and follow the on-screen instructions...
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Created: Apr 30, 2014
julywashere Created: Apr. 30, 2014
Are you able to post a screenshot of your APN settings?
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Created: Apr 30, 2014
julywashere Created: Apr. 30, 2014
According to Samsung, none of the Samsung Galaxy S III Mini devices sold in the United States and Canada have FM radio tuners. (They instead have NFC and 4GLTE radios -- which the international version featuring the FM tuner doesn't.)
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Created: Apr 30, 2014
julywashere Created: Apr. 30, 2014
Are you using Speedtest.net? Are you selecting the same server? It's not atypical for speed on wireless networks to have changes, you aren't being sold static service so you cant have an expected performance speed as you do with wired residential internet. (Too many factors can influence the speed you receive.) It varies from Tower to Tower and depends on the bandwidth ava...
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Created: Apr 29, 2014
julywashere Created: Apr. 29, 2014
Hello fpanders, Speed can vary due to many factors. One such factor is tower capacity and backhaul. There is a limit on the tower's data link. Think of your own Wi-Fi network, you receive, say, 18Mbps, this speed is shared among all devices connecting to your router. The more active devices there are, the more bandwidth is consumed. It works in a similar way for towers. If...
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Created: Apr 29, 2014
julywashere Created: Apr. 29, 2014
brittanyspc wrote: I also have a little black box on the bottom left of my screen that says "safe mode" if that helps at all any advice is appreciated Turn off your device, remove and reinsert the battery, and turn on your device. You should not have Safe Mode on anymore. brittanyspc wrote: I just bought a Verizon samsung galaxy s4 unlocked and can not send or receive pic...
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Created: Apr 28, 2014
julywashere Created: Apr. 28, 2014
Hello marlena, You'll have to go to an AT&T Corporate/Company-owned store and they will provide you with the correct sized SIM card for your phone. It will be provisioned, and it's free. You may need to switch to a smartphone plan if you're not currently on one.
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Created: Apr 22, 2014
julywashere Created: Apr. 22, 2014
GeekBoy wrote: stockae92 wrote: I currently have an iPhone 4s and going to upgrade to 5s soon. Which adapter works with my home that has adapter for audio and charge my iPhone 4s? Apple should have one but they are quite expensive. Any cheaper option out there? Thanks. i know that the two Apple ones both work well. If you choose to go cheaper, make sure it is Apple certif...
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Created: Apr 22, 2014
julywashere Created: Apr. 22, 2014
Hello hauntvictim, You'll probably have better luck calling customer service, as they may need you to restart/reset your RG. There may also be a problem you may not be able to resolve, in which case, you'd need a technician to check your line and services.
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Created: Apr 22, 2014
julywashere Created: Apr. 22, 2014
You may want to consider looking into PowerLine adapters. They're devices that enable to use your home's electrical wiring to expand your wired network. If the two devices are on the same breaker, you'll probably be able to use them. (Just be sure to get a starter kit if you choose to go this route.) There's are even PowerLine Switches, such as this one offered by AT&T .
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Created: Apr 22, 2014
julywashere Created: Apr. 22, 2014
Hello Rick, If your modem is under a year old, and was purchased directly from AT&T, it is eligible for a 1 year Manufacturer's Warranty from when you started your service/purchased the modem. When the Power Light flashes green, it's means a POST (Power-On Selft-Test) is in progress. If the light turns solid green, the devices if fully powered on. If it is red, it means th...
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Created: Apr 22, 2014
julywashere Created: Apr. 22, 2014
Hello cgoller, The Ethernet port is not a supported feature. It's purpose is to connect your STB to your RG using cat 5 network cable. In regards to the power supply, you'll have to call Customer Service, for a replacement. They may insist on a technician visit to ensure that your service is functioning properly, or they may ship you a new device.
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Blog Idea Exchange There are no unread messages in this message board Q&A This is a topic with new unread messages This is a popular topic with no new messages This is a topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages This is a popular topic that you have replied to with new unread messages There are no new messages in this topic Solved! Message contains an attachment Message contains no text Message contains a video Message contains an image
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Created: Nov 2, 2015
julywashere Created: Nov. 2, 2015
Hi ashrcurr, All you have to do is switch the SIM card from your old phone to the new phone. If the old SIM card is no longer available (due to device loss) your new phone will likely include a SIM card, or you can purchase one from an AT&T. Then all you have to do is go to www.wireless.att.com/activations , select GoPhone Activation, and follow the on-screen instructions...
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Created: Apr 22, 2014
julywashere Created: Apr. 22, 2014
Hello AndyJG, Your Blackberry Z10 STL100-2 should work on AT&T's GSM and HSPA+ network. It will not work on AT&T's LTE network, as the bands used are incompatible.
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Created: Apr 1, 2014
julywashere Created: Apr. 1, 2014
Hello ki2014, The MSG1000 ($10 for 1000 messages) plan allows you 1000 monthly text messages with an overage fee of $0.10 per message surpassing the 1000 messages.
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Created: Mar 31, 2014
julywashere Created: Mar. 31, 2014
Hello Beezoboar, In short, the use of SIM cards is based entirely on the technology used. The long version, there are two major technologies used to deliver cellular service in the United States, GSM and CDMA. Verizon doesn't use SIM (Subscriber Identity/Identification Module) cards because they use CDMA (Code Division Multiple Access) technology, rather than GSM (Global ...
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Created: Mar 30, 2014
julywashere Created: Mar. 30, 2014
You will need to go to an AT&T store to get a new SIM. The SIM cards available online are only for new activations.
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Created: Mar 30, 2014
julywashere Created: Mar. 30, 2014
Hello davidknc, Yes, with the exception of any network dependent features like SMS.
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Created: Mar 28, 2014
julywashere Created: Mar. 28, 2014
According to the Internet Terms of Service which applied to you as an AT&T Dial Customer This Terms of Service & Terms of Use (“Agreement”) along with the AT&T Acceptable Use Policy, the AT&T and Yahoo privacy policies, and the other documents incorporated by reference herein, set forth your obligations, AT&T’s obligations, and the rules you must follow when using the att...
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Created: Mar 27, 2014
julywashere Created: Mar. 27, 2014
None of the prepaid offerings by the country's top providers will allow for international roaming outside of Mexico and Canada. For any postpaid service, the same requirements apply; A US billing address, primary use on the domestic network, and if no credit/SSN, a deposit may apply. You may have further luck by contracting a VoIP provider.
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Created: Mar 24, 2014
julywashere Created: Mar. 24, 2014
Hello Shankar, You will not be able to buy the iPhone 5S for $199. In order to sign a contract, since you have no credit history, you will need to make a deposit of up to $500. Otherwise you'll have to buy the device outright, and avoid contract (and contract pricing), by paying full retail price $650. (At which point, you could buy an unlocked version at the Apple Store, ...
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Created: Mar 24, 2014
julywashere Created: Mar. 24, 2014
Oh, yes! I forgot to mention data-caps. Thank you @wingrider01 , @wylbur , it depends on your usage. For example, your typical Netflix movie stream will run about 1.3GB for high quality SD video, and about 3GB for HD video. 1 hour of streaming music (at 128kbps) will run you about 57MB. Visiting primarily text-based websites will run you about 150KB per web-page visit, wh...
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Created: Mar 22, 2014
julywashere Created: Mar. 22, 2014
Hello wylbur, Wireless speeds vary by carrier, geographic area, coverage and technology. There are three major technologies used for data service labeled as 4G in the United States. LTE: Long Term Evolution - All four major carriers are continuing to build out their LTE networks. On average you will see higher single digits, and low to mid double digits. (Often 8Mbps~20Mb...
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Created: Mar 22, 2014
julywashere Created: Mar. 22, 2014
Hello Kipia, You aren't able to. AT&T requires all Smartphones on postpaid plans to have a data plan. If you add a smartphone to your plan and don't add an appropriate data plan, AT&T will modify your current data plan or add a data plan to your line. It's within the Terms of Service you agree to when you sign up for service. GoPhone customers have some options in regards ...
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