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Created: Nov 10, 2015
Rickochet Created: Nov. 10, 2015
You are missing my basic question. I am on auto refill using a Visa card. I get charged the $40 pluse taxes totaling $42.40. There is also a 911 fee for one of the numbers for $.70. I don't know if this is a monthly charge or not. Your website is very awkward and it will only let me see the past 30 days. Why can't this 911 fee be included in the monthly amount that is cha...
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Created: Nov 8, 2015
Rickochet Created: Nov. 8, 2015
I have had two GoPhone accounts for about two years now, one for me and one for my wife. Both are are set up for auto refill and paid by the same credit card. The only difference is that that the accounts renew about two weeks apart. I am on the $40 plan for both and get charged $42.40 per month for each which include the various other fees. I got charged $42.40 for one n...
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Created: Oct 22, 2015
Rickochet Created: Oct. 22, 2015
GLIMMERMAN76 wrote: Are you sure that tower is an ATT tower? That is not even a mile away... unless the panels are facing the wrong way you should have service. That is the issue. After posting this on the private facebook group another boater who lives in the area has the same issue and has talked to one of the ATT local tech dudes who told him that the antennae are poin...
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Created: Oct 22, 2015
Rickochet Created: Oct. 22, 2015
joelwnelson wrote: Yes, to put it simply, the signal from a tower can change. Power levels can be increased or decreased; a conversion from 3G to LTE may affect signal strengths. Remember your phone also has to be able to communicate back to the tower, so if there's something new in the way keeping your phone's signal from getting back to the tower you will have a dropped...
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Created: Oct 18, 2015
Rickochet Created: Oct. 18, 2015
GLIMMERMAN76 wrote: It could be the gophone service. Cricket is an att company so it's on the same towers. Since your on prepay get a cricket sim and try it in your existing go phone device. GoPhone service worked fine for 18 months now bad signal. Why would this be a GoPhone issue? Doesn't the ATT post paid service go out over the same antennae? Plus I switched from my G...
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Created: Oct 18, 2015
Rickochet Created: Oct. 18, 2015
Busternutt wrote: Towers have three antennae, each covering 120 degrees. Sometimes the antenna are re-oriented to improve service to one area and to the detriment of another. Best signal is obviously directly in front of an antenna. Signal strength is not a perfect circle, but more like a three leaf clover. Great info, thanks. I would appear that the antennas for my locat...
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Created: Oct 18, 2015
Rickochet Created: Oct. 18, 2015
Please re-read my posting. I got adequate signal for 18 months so it does work in rural areas. Now it doesn't. Something has changed with the ATT system with my reception. Microcell requires a hardwired internet connection which I do not have. I changed providers after making sure ATT would work for me. They have changed something and now it doesn't work. I am not a happy...
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Created: Oct 18, 2015
Rickochet Created: Oct. 18, 2015
At a rural location at a lake I got ok signal for about 18 months. Only usually one bar but always had service and never dropped calls. Before I changed from Sprint to ATT I made sure the service worked at the lake. This past spring and all of this summer I get "no service" most of the time and more dropped calls than completed ones. Nothing has changed with my location o...
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Created: Oct 15, 2015
Rickochet Created: Oct. 15, 2015
Thank you for your assistance. Also, using the ATT unlock portal should I do this as a non ATT customer or does it really matter?
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Created: Oct 13, 2015
Rickochet Created: Oct. 13, 2015
I have a Nokia Smartphone that I purchased from ATT and use it on the prepaid GoPhone plan for over two years now. I have another similar phone I bought as a backup and it is locked to ATT as well. I have not used the backup phone although I did insert my sim card to make sure that it worked. I would like to get the spare phone unlocked. I have the ATT link to do so but I...
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Created: Oct 9, 2015
Rickochet Created: Oct. 9, 2015
I thought mine was a prepaid plan. I am on the $40 per month plan with auto refill.
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Created: Oct 9, 2015
Rickochet Created: Oct. 9, 2015
That might be the case but I think it is still a bit cheesy. Many people have the bills come due on a certain date to assist in their personal budgeting. Having the date change by so many days makes this more difficult. Why can't ATT billing fall on the same day of the month each month like most other companies due? Probably because they don't want to. Thank you for your ...
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Created: Dec 18, 2013
Rickochet Created: Dec. 18, 2013
Well I finally got an email answering my question. For those interested here is the answer. I have a $40 plan. For auto renewal all I need to do is to set up the renewal for $40. When it is time for the renewal to be charged against my credit card the $40 plus any additonal charges such as state sales tax and 911 fee will also be deducted which will be a total of $43.10. ...
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